CUSTOMER SERVICE ENGINEER IN VITRO - LOMBARDIA

Join us in pioneering breakthroughs in healthcare.
For everyone.
Everywhere.
Sustainably.
Our inspiring and caring environment forms a global community that celebrates diversity and individuality.
We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.
Apply now for the position of Customer Service Engineer In Vitro for Lombardia and Veneto area.
Your role.
Within the designated area (North Italy) perform installation, configuration, repairs and training on assigned hardware and software products (Automation and Clinical Chemistry/Immunoassay) Ensure complete execution of all preventive maintenance on the assigned assets Work with Project Management and Application Specialist in order to successfully implement complex solutions Work with local Customer Service team to delight Customers Report all activities into the ERP system in order to satisfy Complaint Handling processes Interact with the Technical Solution Center and Regional Support Center to ensure proper resolution of the issues Report in a timely manner all potential issue to the Dedicated Complaint Unit Your expertise.
Degree in mechanical, electronic or biomedical engineering or equivalent working experience in customer service environments Good knowledge of in-vitro diagnostic Market Knowledge of MS ambient, networking and IT Hardware Willingness to travel within the assigned area and across Italy as needed Previous experience in Customer facing roles   Team working attitude, proactive and able to take self-initiatives Communication skills – make complex issues easy to understand Analytical thinking Fluent in English (written and verbally) Car License   To find out more about the specific business, have a look at www.
iemens-healthineers.
om.
Who we are.
We are a team of more than highly dedicated Healthineers in more than 70 countries.
As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing.
Our portfolio is crucial for clinical decision-making and treatment pathways.
How we work.
When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas.
We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose.
to pioneer breakthroughs in healthcare.
For everyone.
Everywhere.
Sustainably.
Check our Careers Site at https://jobs.
iemens-healthineers.
om/careers.
As an equal opportunity employer, we welcome applications from individuals with disabilities.
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