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CUSTOMER SERVICE ADVISOR (M/V/X)

Descrizione dell'offerta di lavoro

Vind jij ook dat de klant altijd centraal staat en alleen het beste verdient? Ben je meertalig? En hou je van dagelijks contact met klanten? Dan ben jij de Customer Service Advisor die Cortina zoekt! Verantwoordelijkheden Je werkt heel nauw samen met de Account Managers van Cortina. Je bent dé schakel tussen de klant en de verschillende afdelingen van de organisatie. Je communiceert elke dag enthousiast met klanten, zowel telefonisch als via e-mail. Je staat in voor de opvolging van bestellingen van onze klanten: orders bevestigen en verwerken in het systeem en opvolgen van verstuurde stalen. Je bent op de hoogte van elke stap in het proces met de klant en werkt proactief. Je bouwt een uitstekende dossierkennis op. Je maakt afspraken rond leveringen en volgt de levertermijn op. Je waakt over de kredieten bij de klant. Je volgt klachten op, toont begrip en stelt oplossingen voor. Je beschikt over een bachelordiploma. Je spreekt vlot Nederlands, Engels en Spaans. Kennis van het Italiaans is een pluspunt. Je hebt een degelijk organisatietalent. Je hebt een commerciële flair. Je hebt een eerste werkervaring achter de rug in een gelijkaardige functie. Cortina is een internationaal en innovatief familiebedrijf dat een leidende rol speelt in de wereldwijde schoenen- en modewereld. We hebben onze eigen private label collectie, staan bekend om ons breed gamma van licentieschoenen en hebben ook onze eigen merken: Safety Jogger, Patrick, Sprox en Tiger Grip. Elk jaar verkopen we wereldwijd meer dan 30 miljoen paar schoenen. En elke dag stellen we alles in het werk om een uitstekende klantenservice te bieden. #J-18808-Ljbffr
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Dettagli dell'offerta

Azienda
  • Buscojobs
Località
  • Tutta l'Italia
Indirizzo
  • Imprecisato - Imprecisato
Data di pubblicazione
  • 21/12/2024
Data di scadenza
  • 21/03/2025
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