CUSTOMER SERVICE ADVISOR
Descrizione dell'offerta di lavoro
• Action emails sent into both your personal inboxes and team inboxes.
• Deal with our smaller resellers in the channel, this includes.
sign ups, quoting, assisting with the Partner Portal – processing orders etc., identifying the larger resellers that have potential and flagging to department manager, renewal calls.
• Pass calls from our larger resellers through to the relevant Account Managers.
• Provide quotations to home users.
• Issue trials to home users.
• Amend Customer’s licenses.
• Process orders and take payments from direct customers.
• Make outbound courtesy calls to existing end users.
• General administrative office tasks.
REQUIREMENTS Experience.
• Previous Customer Service Experience with some phone experience Knowledge.
• Basic knowledge of Microsoft Excel • Knowledge of Microsoft Outlook • Basic knowledge of IT Security Language.
• C2 English - Proficient Communication.
• Excellent telephone skills • Excellent written skills Personal characteristics.
• Strong organisational and time management skills • Able to manage high call volumes and cope well under pressure • Ability to work well in a team and on your own ADDITIONAL INFORMATION Travel.
• None Confidential information.
• Access to customer contact details Benefits Health & well-being Health insurance Death in service Employee assistance program (EAP) Pension Perkbox Free sight tests and discount on glasses Sick pay Extra holiday Wellbeing Allowance Family Child Birth Allowance Marriage Allowance Enhanced Parental leave Office Free Parking Hot and cold drinks and fruit Friday Breakfast Christmas PartySummer Party Other Loyalty award Employee referral scheme Cycle to work Tech Scheme Christmas Hamper Primary location Bournemouth Additional locations Time type Full time
Dettagli dell'offerta
- Imprecisato
- Tutta l'Italia
- Imprecisato - Imprecisato
- Imprecisato
- 28/11/2024
- 26/02/2025
Description for an important ecommerce customer, we are looking for brilliant resources to be included as customer service employees... job responsibilities respond to customer requests in a professional, precise and timely manner management of calls, e-mails and chats relating to information and complaints......
Description for an important ecommerce customer, we are looking for brilliant resources to be included as customer service employees... job responsibilities respond to customer requests in a professional, precise and timely manner management of calls, e-mails and chats relating to information and......
Are you also #driventogofurther? join us now! for an important ecommerce customer, we are looking for brilliant resources to be included as customer service employees... description welcome to majorel! we are a leading customer experience multinational with over 82,000 professionals in 45 countries......
Description: for an important partner in the cosmetics industry, l’oréal group, we are looking for brilliant resources to be included as customer service employees... main activities: respond to customer requests in a professional, precise and timely manner management of calls, e-mails and chats relating......
Addetti/e customer service da inserire presso la sede di via tiburtina n... l'obiettivo è quello di avere risorse formate nella realizzazione di un customer service professionalmente cordiale e puntuale nella risoluzione dei quesiti posti... società specializzata in servizi post-vendita e assistenza......
Together, we can further refine our digital service offerings to help the world’s leading brands operate with greater agility and adaptability to master their future... apply today! per un importante cliente nel settore automotive, siamo alla ricerca di brillanti risorse da inserire come addetti al......
Addetti/e customer service da inserire presso la sede di roma, zona parco de' medici... l'obiettivo è quello di avere risorse formate nella realizzazione di un customer service professionalmente cordiale e puntuale nella risoluzione dei quesiti posti... società specializzata in servizi post-vendita......
Apply today! per un importante cliente nel settore banking/finance, siamo alla ricerca di brillanti risorse da inserire come addetti al customer service... together, we can further refine our digital service offerings to help the world’s leading brands operate with greater agility and adaptability to......
At cross border talents we are recruiting customer service representatives for the german team to work across different locations: in portugal or greece... our clients are leading companies within customer experience journey! please be aware that in order to apply for this position, you should have an......
Orario di lavoro full-time (l'azienda è disponibile a valutare anche il part time) su turni nella fascia 7-23 dal lunedì alla domenica... sede di lavoro: monza... requisiti: ottima conoscenza della lingua tedesca (livello madrelingua, c1-c2) buona conoscenza degli strumenti informatici e del pacchetto......
