CUSTOMER SECURITY OPERATIONS CENTRE ANALYST

Job posting title Customer Security Operations Centre Analyst Job summary Join ESET, Europe's cybersecurity trailblazer, and become a key player in defending digital landscapes.
With over 1 billion users and businesses protected across nearly 200 countries, we are trusted by global leaders for our innovative technology and top-tier security solutions.
Job description We're seeking a skilled network security expert to elevate our Corporate Solutions Division and make a substantial impact on the global cybersecurity front.
About Us ESET has been at the forefront of cybersecurity for more than 30 years, renowned for our cutting-edge technology and commitment to protecting the digital world.
Our Corporate Solutions Division, launched in , specializes in providing tailored cybersecurity solutions to large enterprises and public institutions.
We are dedicated to maintaining our reputation for excellence and trust.
Your Role As a Customer Security Operations Centre Analyst with a focus on endpoint as well as network security, you will play a critical role in safeguarding our clients' digital environments.
Your expertise in endpoint, network and other areas of security will be essential in monitoring, managing, and enhancing our security systems, while providing top-notch consultation to our valued customers.
Key Responsibilities •  Endpoint and Network Security Monitoring.
Vigilantly oversee and manage security services utilizing mainly SIEM and SOAR for assigned customers and environments.
• Incident Response.
Swiftly investigate security incidents and collaborate with relevant teams to resolve issues within agreed terms.
• Threat Analysis.
Scrutinize and analyze network security threats, assessing data to identify potential risks, vulnerabilities and exposures.
• Technical Solutions.
Design and implement robust technical responses to mitigate identified security risks.
• Customer Collaboration.
Engage with clients and partners to refine and execute comprehensive security strategies.
• Project Participation.
Provide technical insights during the delivery of customer projects, ensuring security is prioritized.
• Reporting & Development.
Contribute to reporting activities with technical insights and continuously update your knowledge to stay ahead of security trends.
• Team Coordination.
Work seamlessly with various teams within ESET to ensure cohesive and effective security operations.
What We’re Looking For • Experience.
5+ years in a technical field with a strong emphasis on network security and direct customer interaction.
• Education.
Degree in Information Technology or a related field.
• Certifications.
IT Security certifications (e.
., Windows, Unix, Network Security) are a plus.
• Technical Skills.
Proficiency in reading and understanding network and system logs.
Solid knowledge of Windows/Linux operating systems and system tools.
Comprehensive understanding of computer networks (TCP/IP, Protocols) and network elements (Switches, Routers, Firewalls, etc.).
Advanced scripting skills in Powershell, Batch/Cmd, Vbscript/Javascript.
Familiarity with the inner workings of Windows/Linux systems (processes, registries, filesystems, services, scheduling).
• Experience in SOC.
Prior experience working in a Security Operations Centre is highly advantageous.
• Forensics & Incident Response.
Skills in forensic analysis or incident response are beneficial.
• Language Skills.
Fluent English (C1 level); additional languages are a plus.
Why ESET? • Innovation.
Be part of a team that’s always at the cutting edge of network security.
• Global Impact.
Play a crucial role in protecting users and businesses around the world.
• Professional Growth.
Opportunities for continuous learning and development in the dynamic field of network security.
• Collaborative Environment.
Work with talented professionals who are passionate about cybersecurity.
Apply Now If you’re a network security expert ready to take your career to the next level and make a real difference in the world of cybersecurity, we’d love to hear from you.
Apply today to join ESET’s elite team of security experts! Employee perks, benefits • please visit our website.
https://www.
set.
om/sk/o-nas/kariera/benefity/ Basic wage component (brutto).
from  EUR *   The final basic wage component   can be increased   accordingly to individual skills and experience of the selected candidate.
* Performance bonus 2 times per year up to 10% of the basic salary paid for the evaluation period(usually 6 months).
Job requisition JR- Customer Security Operations Centre Analyst (Open) Primary location Bratislava Additional locations Time type Full time