CUSTOMER PROGRAM ENGINEER - EUROPE & MIDDLE EAST
Descrizione dell'offerta di lavoro
You will be part of our wider Field Service Team, providing dedicated in region support for our civil customers.
As well as key account management, you will provide field training and repairs to our Europe & Middle East customer base.
A contributor to our key performance metrics for the team, you must be confident in changing customer demands, setting priorities, engaging customers, performing on site repairs and ensuring the customer voice is heard in an impactful way to the business.
You will be able to work local Dowty representatives to advocate for your customers and to drive cooperation throughout.
Job Description Essential Responsibilities Provide field repairs & technical support for in region customers Provide in region customer training Support our airframe partners regional conferences Utilize best practices to challenge existing processes and drive improvement Facilitate new contractual negotiations and roll out Deliver quarterly updates for in region customers Qualifications/Requirements Bachelor's Degree from an accredited University or College, or High School Diploma with compensating work experience in similar role Relevant experience in a regulated aerospace environment performing aircraft maintenance & customer training Proven Customer facing and/or Commercial Experience Strong oral and written communication skills Demonstrated ability to manage performance using KPIs, meet deadlines, set priorities work and implement recovery action when required A self-starter able to manage your own work Ability to apply clear thinking to solve problems and work cross-functionally Confident in presenting and delivering technical data through training Fluency in English and Italian Work Visa in accordance with local regulations is required Desired Characteristics Degree in Aerospace is preferred Passionate about continuous improvements and be confident in challenging processes A knowledge and understanding of the aerospace industry A customer advocate who can successfully communicate key needs for their customer Propulsion background Additional Information Relocation Assistance Provided.
Yes
Dettagli dell'offerta
- Imprecisato
- Tutta l'Italia
- Imprecisato - Imprecisato
- 12/11/2024
- 10/02/2025
Description for an important ecommerce customer, we are looking for brilliant resources to be included as customer service employees... job responsibilities respond to customer requests in a professional, precise and timely manner management of calls, e-mails and chats relating to information and complaints......
Description for an important ecommerce customer, we are looking for brilliant resources to be included as customer service employees... job responsibilities respond to customer requests in a professional, precise and timely manner management of calls, e-mails and chats relating to information and......
Description welcome to majorel! we are a leading customer experience multinational with over 82,000 professionals in 45 countries all over the globe... are you also #driventogofurther? join us now! for an important ecommerce customer, we are looking for brilliant resources to be included as customer......
Description: for an important partner in the cosmetics industry, l’oréal group, we are looking for brilliant resources to be included as customer service employees... main activities: respond to customer requests in a professional, precise and timely manner management of calls, e-mails and chats relating......
Per importante gruppo metalmeccanico operante nel mercato internazionale con sedi in italia e all'estero, ricerchiamo un/a service engineer hvac... la figura inserita, a seguito di un iniziale periodo di formazione e riportando direttamente al service manager, opererà nell'area post vendita estero occupandosi......
Platform engineer... il platform engineer partecipa alla progettazione, all'implementazione e al supporto continuo dei servizi di produzione, delle applicazioni e dei componenti della piattaforma... nell’ambito di un’importante strategia di crescita, stiamo cercando un devops engineer per rafforzare......
Formazione continua per affinare le tue competenze e fare un salto di qualità nel customer service... se hai un diploma di scuola superiore e una passione per il customer service, questa è la tua occasione... posizione: customer care luogo di lavoro: ancona tipologia contrattuale: full-time se ti entusiasma......
Prevediamo 2 settimane di formazione, utilizzando le soluzioni e le piattaforme di collaboration microsoft, che permetteranno di approfondire i principali processi aziendali e la conoscenza di microsoft dynamics 365 customer service... per l’aicademy dynamics 365 customer service ricerchiamo risorse......
Ruolo ricoperto: -data engineer competenze richieste: -data warehousing / business intelligence -google cloud bigquery -big data & analytics, -cloudera, mongodb, -jenkins, git -kubernetes competenze linguistiche: -inglese: livello b1 seniority: +3 anni sede di lavoro: residenza in una delle città menzionate:......
Per ampliamento dell'organico nel team di processo impianti chimici, siamo alla ricercare un process engineer la persona si occuperà di: elaborazione bilancio di materia e di energia; preparazione e stesura di diagrammi di flusso; preparazione e stesura di diagrammi p&i; dimensionamento e calcolo delle......