CREDIT COLLECTOR SPECIALIST

Who We Are - TeamSystem is a tech company that has been shaping the digital landscape in Italy for over 40 years.
We are a leader in Europe in the field of digital solutions and services for businesses of all sizes and sectors.
We help companies grow, improve their processes, and become more competitive in the market.
What We Do - We are the reference company in Italy for Digital Innovation, serving the most important organizations in the Italian economic landscape.
We offer innovative products and services in areas such as ERP, CRM, HR, Electronic Invoicing, Digital Payments, Business Intelligence, Cloud, and much more.
We are always seeking new challenges and opportunities to bring digital solutions to every business.
Our Mission - To bring digital solutions to every business, thereby creating value for our clients and for our people.
We aim to be a tech company of excellence, innovation, social responsibility, and ethics.
For this reason, we invest in the skills, well-being, and professional growth of our collaborators.
If you want to be part of a dynamic, stimulating, and ever-evolving environment, TeamSystem is the place for you.
We’re looking for an outstanding Credit Collection Specialist for our Group Credit Management Team within the Finance & Administration function.
Role Overview.
Monitor the firm’s accounts receivable and identify overdue accounts.
Contact customers with overdue accounts and attempt to either collect the overdue amount or negotiate a payment plan to collect it in installments.
Use credit bureau data, post office information, internet searches and other tools to try to locate customers who have moved or changed phone numbers.
Maintain records of contacts and attempted contacts with delinquent account customers as well as records of any payments collected from the customer.
Resolve customer issues and complaints concerning billing.
Submit regular reports on the status of unpaid accounts and any repayment progress.
Requirements.
Bachelor's degree in law, business administration, or related field Minimum of three years of experience in credit and collection management, preferably in a similar industry Strong knowledge of credit and collection principles, practices, and regulations Strong negotiating skills Excellent analytical, problem-solving, and decision-making skills Effective communication, negotiation, and interpersonal skills High level of accuracy, attention to detail, and organizational skills Ability to work under pressure and meet deadlines Proficiency in Microsoft Office Fluent in Italian and English, both written and spoken Soft Skills.
ENTREPRENEURSHIP.
We aim for excellence, achieving results, and driving the growth of the company.
From diverse opinions, we shape a shared strategy and commit ourselves with initiative to realize it, guiding those around us.
We are ready to set increasingly challenging goals to continuously surprise ourselves.
INNOVATION.
We design, experiment, and implement new ideas and ways of working, seeking creative solutions and learning from mistakes.
We are curious and value everyone’s insights, always in search of the best idea.
We anticipate change and commit to making it a reality.
GROWTH MINDSET.
This is the attitude that drives us to continuously seek new challenges, opportunities, and learning experiences, without being discouraged by obstacles or failures.
This allows us to grow as individuals and professionals, maximizing our potential and that of others.
INCLUSION.
In our teams, we create space for the diverse talents that individuals represent, ensuring the right conditions for their development.
Our common values and goals arise from a plurality of approaches and perspectives.
We believe that the best solutions emerge from synthesizing different experiences, knowledge, and sensitivities; therefore, we see diversity as an opportunity for growth.
What We Offer.
WELL-BEING.
We are among the first Italian companies to adopt the short week model.
On Friday afternoons, we do not work to dedicate time to our personal interests and relationships.
To facilitate this, we offer an individual and personalized welfare plan.
DIVERSITY AND INCLUSIVITY.
We are a place where diversity and inclusivity are at the core of who we are and how we work.
We promote an open, collaborative culture that respects differences.
Our leadership model is participative, based on trust and talent development.
FLEXIBILITY.
Smart working is an integral part of our Way of Working (WoW), and to support you, we provide a smart working pack, which includes essential tools to ensure a positive and effective remote working experience (starting with internet connectivity!).
DEVELOPMENT AND GROWTH.
We value individual talent and the desire to enhance the technical and leadership skills of our people.
You will have access to a vast library of courses for developing hard and soft skills, aligned with your role's development needs.
Additionally, personalized development plans will be organized in collaboration with leading Italian business schools.
IMPACT.
We believe our business has an impact beyond just profit.
We are committed to generating value for our clients and partners, aware of our social and environmental responsibility.
we aim to make a difference in every project we undertake.
Work Location.
Milano This announcement is open to candidates of any gender (D.
gs ).
Leader nel mercato delle soluzioni digitali in Europa, siamo una realtà in continua crescita con una mission ambiziosa.
portare il digitale in ogni impresa.
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