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BLOOMBERG ON-SITE SUPPORT SPECIALIST (MILAN), USER SUPPORT - FINANCIAL SOLUTIONS

Descrizione dell'offerta di lavoro

Bloomberg On-Site Support Specialist (Milan), User Support - Financial Solutions EUR 30.000 - 50.000 Bloomberg is a global leader in business and financial information, news and insight, and we use innovative technology to deliver trusted data and bring transparency to the financial markets. Our customers around the globe rely on us for the information and tools they need to make critical investment decisions and remain connected across all sides of the financial community. *Our Team* As a Bloomberg Customer Support professional, you have two critical focus areas: to provide superb customer service to a variety of clients and ensure the fast and effective management of various client workflows and hardware/software issues. Our Bloomberg On-Site Support (BOS) teams are part of the wider customer support network that provides 24/7 on-site technical solutions to Bloomberg’s internal and external customers in more than 75 countries. *The Role* Join our dynamic Bloomberg On-Site Support (BOS) team in Milan. As a Support Specialist you are key to engaging our customers. You will be based in Milan, providing onsite support to the Milan Office and clients in the surrounding region. *Key Responsibilities* Onsite Support: Deliver outstanding on-site technical assistance for the installation and servicing of critical network equipment and computers. Internal IT Support: Serve as the main point of contact for internal IT support within Bloomberg offices and Data centers. Collaborate with our sales teams and coordinate projects with our clients to provide technical support and ensure fast and effective installation of our products. Effectively multitask in a fast-paced environment with a keen eye for detail. Prioritise exceptional customer service during client interactions. *You will need to have* Demonstrable experience in customer support. Technical proficiency: experience working with PCs covering hardware and software and/or networking issues. Multi-tasking and problem-solving skills as well as an ability to work independently and as part of a larger global team. Ability to provide outstanding customer service to clients in person and via interactive media (e.g. phone, messaging, etc.). Great communication skills including fluency in both Italian (written and spoken) and English. A valid driving license. The ability to work on call for occasional evening or weekend work (in which you will get a weekday off in lieu). *We’d love you to show* The curiosity to identify, research, and resolve customer technology (both software and hardware) issues. The skills to work within highly connected and software-based systems. A desire to learn new technologies and ability to retain information. Awareness of data management, privacy and information security issues. Job Type: Full-time Work Location: In person #J-18808-Ljbffr
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Dettagli dell'offerta

Azienda
  • Buscojobs
Località
  • Tutta l'Italia
Indirizzo
  • Imprecisato - Imprecisato
Data di pubblicazione
  • 28/11/2024
Data di scadenza
  • 26/02/2025
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