ADVISORY SOLUTION CONSULTANT - CUSTOMER WORKFLOWS

Company Description It all started in sunny San Diego, California in when a visionary engineer, Fred Luddy, saw the potential to transform how we work.
Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over customers, including 85% of the Fortune 500®.
Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
But this is just the beginning of our journey.
Join us as we pursue our purpose to make the world work better for everyone.
Job Description What you get to do in this role.
The Specialist Solution Consultant is a technical & business consultant within our Customer Workflow unit with the advanced ability to develop, position and provide industry and product specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.
Support product sales as the technical, industry and domain expert of a client-facing sales team that pursues customers and prospects across one or multiple industry markets  Lead discovery workshops to determine customers' challenges and give persona and value-based product demonstrations to align our solution with customer needs  Develop client partner relationships  Guide strategic programs in top accounts such as customer journey sessions for roadmap and outcome agreement  Provide feedback to product management to influence the product roadmap and strategy in support of your customers and changing market dynamics  Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team  Stay current on competitive analysis and market differentiation  Support marketing events including executive briefings, conferences, user groups, and trade shows  Qualifications To be successful in this role you have.
Extensive pre-sales solution consulting or sales engineering experience in Enterprise Applications with an emphasis on Customer Experience / Customer Service Industry experience in Manufacturing, Financial Services, or Telco desirable  Proficiency with the ServiceNow platform or technical expertise with other enterprise cloud software solutions  Experience working collaboratively with product management, product marketing, partners, and professional services  Territory management skills, including pipeline building and working with Sales counterpart to promote execution excellence  Travel, as necessary    FD21 Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths.
Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!       For positions in this location, we offer a base pay, plus equity (when applicable), variable/incentive compensation and benefits.
Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure.
Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.
We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.
Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information Work Personas We approach our distributed world of work with flexibility and trust.
Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work.
Learn more here.
Equal Opportunity Employer ServiceNow is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.
In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations We strive to create an accessible and inclusive experience for all candidates.
If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.
.
Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals.
All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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