WAITER

job overview as a leading waiter in a luxurytrain cruise, you play a crucial role in providing an exceptional dining experience for our guests.
your primary responsibility is to ensure that guests receive outstanding service and have a memorable culinary experience.
you will be responsible for taking orders, serving food and beverages, and attending to guests’ needs in a professional and kind manner.
key responsibilities guest service •                 warmly greet guestsand lead them to their tables.
•                 provide detailed information about menu items, specials, and beverage options.
•                 take accurate and detailed orders, ensuring any special dietary requirements, allergies, andpreferences are noted.
•                 anticipate guests’ needs and provide prompt and accurate service throughout the dining experience.
food and beverage knowledge •                 possess in-depth knowledge of the menu, including ingredients, preparation methods, and pairing suggestions.
•                 stay informed about daily specials and changes to the menu.
•                 provide recommendations to guests based on their preferences, allergies,and dietary restrictions.
order management.
•                 transmit orders accurately to the kitchen and ensure timely delivery of food to the guests.
•                 collaborate with kitchen staff to ensure special requests or modifications to orders are accommodated.
•                 monitor and manage the timing of courses to ensure a seamless dining experience.
•                 promote additional menu items, specials, and beverages to enhance the overall dining experience and contribute to revenue goals.
table maintenance.
•                 ensure tables are set impeccably and maintain a clean and organized dining area.
•                 attend to table needs, including refilling water glasses, clearing empty dishes, and resetting tables for the next guests.
team collaboration.
•                 collaborate with kitchen and bar staff to maintain effective communication and teamwork.
•                 assist colleagues during peak times or special events to ensure smooth operations.
professionalism and presentation.
•                 maintain a well-groomed and professional appearance at all times.
•                 uphold the hotel’s standards of service and contribute to a positive and welcoming atmosphere.