VILLA MANAGER

We are looking for a highly skilled and experienced Villa Manager to oversee the operations of a prestigious property located in Como - Italy.
The villa, set in an environment of luxury and exclusivity, embodies excellence in comfort and style.
Featuring expansive indoor and outdoor spaces, top-tier amenities, and designed to meet the needs of a refined international clientele, this property offers a truly unique and unforgettable experience.
Our Guests The villa`s guests are high-profile individuals from around the world with elevated expectations and accustomed to the highest standards of excellence.
These are discerning, detail-oriented international clients who value discretion, personalized service, and the ability to anticipate their every need.
The Villa Manager will be responsible for ensuring each stay exceeds expectations, creating tailored and memorable experiences.
Key Responsibilities.
· Property Management.
Ensure the villa is impeccably maintained, overseeing ordinary and extraordinary maintenance, and performing small daily repairs and technical checks as needed.
· Guest Relations.
Provide high-level service to guests, ensuring a personalized experience and anticipating all their needs.
· Staff Coordination.
Manage and motivate the villa`s staff (housekeeping, caretakers, chefs, waiters , etc.) to ensure efficiency and professionalism.
· Activity Organization.
Plan and coordinate all guest activities and services, including events, excursions, and special bookings.
Communicate with agencies and clients after the booking confirmation to verify and confirm all requests in advance, minimizing last-minute demands.
· Supplies Management.
Ensure the villa is always well-stocked, monitoring inventories and liaising with suppliers.
· Technical Supervision.
Collaborate with specialized technicians to ensure the optimal operation of all villa systems, including plumbing, pool, lighting, and domotic.
· Accounting Management.
Monitor local operational expenses, manage approved budgets, and maintain accurate financial records.
· Reporting to Property Managers.
Provide regular and detailed reports on villa operations, expenses, and conditions to property managers.
· Compliance.
Ensure adherence to company guidelines and procedures, always operating in accordance with health and safety regulations.
Required Skills.
· Proven Experience.
At least 5 years in a similar role in luxury properties, boutique hotels, or private high-profile residences.
· Excellent Interpersonal Skills.
Impeccable communication, discretion, and ability to work with VIP clients.
· Leadership.
Ability to manage and inspire a team while maintaining a positive and efficient work environment.
· Problem-Solving.
Proactive in resolving issues quickly and effectively.
· Organizational Skills.
Exceptional time management and multitasking abilities.
· Technical Knowledge.
Familiarity with property maintenance systems and the ability to handle small manual repairs.
· Accounting Skills.
Precision in financial management, including experience in budgeting and reporting.
· Languages.
Fluency in Italian and English (additional languages are a plus).
· Flexibility.
Willingness to work shifts, including weekends and holidays, based on guest needs.
What We Offer.
· Competitive salary commensurate with experience.
· Seasonal fixed term contract.
· Opportunity to work in an exclusive environment with a team of professionals.
· Accommodation on the property.
· Professional growth in an international setting.