Vedere l'offerta completa

TEAM PERFORMANCE LEAD (L4)

Descrizione dell'offerta di lavoro

PFAS are a clinically focused organisation supporting over 36,000 claimants every year! As one of the top providers of functional assessments, with the highest clinical quality, the most attentive care and crucially the most well-supported, dedicated team, we are aligned in delivering our vision of providing the right care, first time, every time. We pride ourselves on being professional, caring and having a great knowledge in our field valuing teamwork as one of our greatest strengths. We listen to customers, claimants and our colleagues to help our continual learning and development. Our Vision & Mission We want to be recognised as the best provider of assessments as part of the HAAS contract; with the highest clinical quality, excellent customer service and a great and dedicated team, where everyone feels respected and fairly treated. We are looking for a WCA Team Performance Lead to support the implementation and development of the PFAS HAAS contract, as part of the team delivering Work Capability Assessments. As WCA Team Performance Lead for PFAS, you will be responsible for supporting the Assessment Centre Manager in the daily running of the assessment centre and will be responsible for the line management of customer service representatives within your team. You will be responsible for ensuring that Healthcare Professionals are fully supported in delivering on productivity targets. Ensuring that sessions are managed effectively to ensure HCPs have the right number and type of cases every day, reduce waiting times for claimants, and be available to resolve any ad hoc issues that could compromise the overall productivity and customer satisfaction within the assessment centre. Your success will be demonstrated by how you develop, support and lead your team to deliver on their personal and the business objectives. As a WCA Team Performance Lead for PFAS, you will be responsible for the daily supervision of Customer Service Representatives (CSRs): . Delivering on Daily/Weekly/Monthly Targets . Leading team meetings, planning the goals & objectives for the day . Providing CSRs with appropriate mentorship, coaching & reviews to deliver quality services and support career progression. To be seriously considered for this role, please have the following: Qualifications: 4 GCSE/O Level passes A-C or equivalent, including English and Maths Experience: Successfully supervising a team to meet output and quality expectations Knowledge: WCA service delivery Skills: The Ability to prioritise and meet relevant Key Performance Indicators in a demanding environment Salary:£39,000 - £42,000 per annum Permanent full time position - onsite Croydon 40 hours per week Monday-Friday Additional benefits include: . Flexible Working . 21 Days AL (increasing to 25 from January 2025) plus 8 Bank Holidays . Great Development Opportunities . Employee Assistance Programme including free confidential counselling . High-street discounts . Moving Day Leave . Membership of the Company pension scheme . Recruit a Friend bonus scheme . Environmental Initiatives . Westfield Health Cash Plan . Free Eye Tests every 2 years . Free annual Flu-Vaccination INDEXC
Vedere l'offerta completa

Dettagli dell'offerta

Azienda
  • PFAS
Località
  • Tutta l'Italia
Indirizzo
  • Imprecisato - Imprecisato
Data di pubblicazione
  • 03/11/2024
Data di scadenza
  • 01/02/2025
TECHNICAL_LEAD_JAVA
Programs & Projects Consulting S.r.L.

Tech lead con competenze molto solide di integrazione frontend/backend (java), provenienti da un background di sviluppo... e' il principale punto di contatto tecnico per il cliente, team di supporto, sviluppo interno, qa o fornitori di terze parti all'interno di un progetto di integrazione......

TECHNICAL_LEAD_JAVA
Programs & Projects Consulting S.r.L.

Risorsa skillata in ambito business intelligence:risorsa skillata in ambito business intelligence:• main skill needed: pentaho data integration• business performance management db2, oracle and postgres• sql, pl/sql• conoscenza di architetture e tecnologie big data quali hadoop, sparks, nifi, linguaggi......

Cercasi pasticcere pronto al lavoro in team
Racca sas di Zaghetto Gianni e c

Cerchiamo collaboratori per laboratorio di pasticceria si richiede almeno 2/3 anni di esperienza e tanta voglia di imparare... offriamo la possibilità di una buona crescita in un ambiente giovane e dinamico requisiti di lavoro si ricerca persona seria e puntuale con almeno 2/3 anni di esperienza......

TEAM LEADER MANAGER
Harley solution

Azienda leader nel settore del consumo seleziona 5 manager ambosessi per la gestione e organizzazione degli uffici... requisiti:- ottima dialettica- predisposizione al contatto con il pubblico- leadership- saper lavorare in gruppofull time... le figure verranno introdotte in un percorso formativo di......

Web developer
Pezzilli & company s.r.l.

Maintaining, evolving, and monitoring the performance of existing websites... is currently seeking a web developer to join our team... è alla ricerca di una/un web developer come web developer lavorerai all’interno del team web development e ti occuperai di: sviluppo di nuove soluzioni back end custom......

Specialista seo e content creator
Conto-graph - infomyweb.com

Stiamo cercando un/ copywriter talentuoso/a con comprovate competenze seo per unirsi al nostro team... siamo entusiasti di trovare un professionista talentuoso per arricchire il nostro team e raggiungere obiettivi di comunicazione straordinari... com digital agency della conto-graph srl siamo un'agenzia......

Responsabile Gestione Commesse Direttore Tecnico
Adami & associati selezione del personale

Leadership tecnica dimostrata, con capacità di gestione di team multidisciplinari... supervisionare e dirigere sia il team tecnico che il team degli operai, garantendo che gli obiettivi siano raggiunti e che gli standard di qualità siano mantenuti... fornire supporto tecnico e consulenza ai membri del......

Middle Software Developer
Intesi S.r.l.

Microsoft sql server competenza nell’utilizzo di metodologia tdd (test driven development) conoscenza della metodologia scrum ottima padronanza della lingua inglese, sia in forma orale che scritta forte motivazione e predisposizione al lavoro in team disponibilità a brevi trasferte in territorio nazionale......

GAME PRESENTER WITH ITALIAN (Job in Hungaria)
SpotOn Connections

On behalf of our client we are seeking a dynamic and playful colleague to join their team as a game presenter... altre informazioni sul lavoro competitive salary with performance bonuses; increased salary after the probation period; private health care insurance; paid initial training with different......

operatore call center inboundsales
sales evolution

Prevediamo: · contratto ccnl assocall · compenso fisso · elevati performance bonus · lavoro part-time su più fasce orarie · operatività su lead profilate · formazione continua · training on site e on line · rigorosa gestione protocollo covid e prevenzione requisiti di lavoro diploma di maturità......