SUBJECT MATTER EXPERT (W/M/D) - SALESFORCE CRM

Knowledge for the world of tomorrow.
Here is your opportunity to enable sales transformation and move the world from behind the scenes with your IT expertise and passion for game-changing information technology.   Rethink IT and steer projects in completely new directions.
Be bold when others would have given up.
In short, play a key role in driving digitalization forward! We’ll provide the resources you need to do this.
We also offer a variety of opportunities to get involved and to be part of a global network of IT experts and professionals.
Welcome to our world!   We make real what matters.
This is your role.  Own different themes (e.
.
Sites and Installations, Sales Engagement, Contracts…) in the SieSales (Siemens Salesforce CRM implementation) Managing User Stories for required changes/enhancements or any other global requirements or changes for SieSales Ensuring that acceptance criteria are stated clearly and correctly in User Story Ensuring that best practices and guidelines are applied for each new User Story Evaluating User Stories (regional/HQ) and handing over to Service DeliveryKey contact for all stake holders, like Business Partner, Service Delivery, internal IT partners and regional Champions Writing of test scripts and organizing test sessions with all relevant stake holders Testing of all User Stories Support Training and System Documentation in alignment with Business Partner Support first level support in your topics Support in shaping strategic Sales Transformation topics (e.
.
AI based initiatives, CPQ) Use your skills to move the world forward.
You have successfully completed university degree in Information Technology or similar.
You have extensive experience delivering IT services and/or projects, as well as in working with and managing suppliers in complex IT projects for large-scale global enterprise environments.
You have experience in managing IT Services in partnership with System Integrators.
You have proven ability to understand and translate business requirements into technical IT specifications with the needed curiosity to question things.
Experience in CRM services and sales processes, and knowledge of Salesforce is essential.
You have proven ability to identify critical requirement information across sales processes and peripheral source processes and systems.
You can evaluate potential implications associated with them and contribute to solutions.
You have strong interpersonal and communication skills with the ability to build good working relationships with internal and external counterparts.
You have strong team player skills and ability to work collaboratively and cross-functionally with diverse individuals at all levels of an organization.
Proactive team worker, with excellent communication, influencing and negotiation skills.
Solid commercial, numerical and analytical skills.
Business fluent in English.
German is a bonus.
We’ve got quite a lot to offer.   2 to 3 days of mobile working per week as a global standard Attractive remuneration package Development opportunities for both personal and professional growth  An environment where everyone can bring their whole self to work and feel a sense of belonging 30 leave days and a variety of flexible working models that allow time off for yourself and your family  Share matching programs to become a shareholder of Siemens AG Broad range of wellbeing offerings Appealing Siemens pension benefits Attractive job ticket offers and free use of e-charging stations (dependent on location) Location-dependent childcare services to combine family and career Barrier-free locations Find more benefits  here Individual benefits are adapted to meet local legal regulations, the requirements of different job profiles, locations, and personal preferences.
How about you?  As an equal-opportunity employer we are happy to consider  applications from individuals with disabilities.
www.
iemens.
om/careers   - if you would like to find out more about jobs & careers at Siemens.
FAQ  - if you need further information on the application process.