SR SITE RELIABILITY ENGINEER

Jabil is a product solutions company providing comprehensive design, manufacturing, supply chain and product management services. Operating from over 100 facilities in 29 countries, Jabil delivers innovative, integrated, and tailored solutions to customers across a broad range of industries and end-markets, such as automotive, consumer lifestyle and wearable tech, defense and aerospace, connected home and building, industrial and energy, enterprise and infrastructure, healthcare, mobility, packaging and printing. As a Sr Site Reliability Engineer within Jabil’s Cloud Test Software Development team, you will directly contribute to the daily operations and development of our Cloud Test Platform deployed at multiple production facilities worldwide. Key responsibilities of this position include providing first line response to production issues including but not limited to outages, end user performance, change management, monitoring, improving the efficiency and usability of production applications, and ensuring all site software and hardware is maintained with the latest updates to ensure high levels of performance and reliability. ESSENTIAL DUTIES AND RESPONSIBILITIES Primary Responsibilities: Sustaining support and maintenance for the manufacturing server (L10) and rack (L11) level test software and infrastructure deployed at our production facilities, including the implementation of minor system configuration changes (new IPNs). Support the site’s manufacturing server (L10) and rack (L11) current test infrastructure as well as future expansions planning, deployments, and assembly. Maintain manufacturing server (L10) and rack (L11) test infrastructure documentation of installations, upgrades, management and administration scripts and utilities. Communicate manufacturing software test features enhancements while providing insights based on site operations and uptime challenges. Support manufacturing test incident response, analysis, and corrective actions for the site operations. Participate in closed loop analysis/responses to factory test failures. Organize and present provided training for site test engineering teams during the release of manufacturing server (L10) and rack (L11) test for New Product Introduction. Monitor and alert based on system metrics, analysis of logfiles and custom alert rules. Management & Supervisory Responsibilities: Reports to Management JOB QUALIFICATIONS KNOWLEDGE REQUIREMENTS Expertise in the following programming/scripting languages: Python, Java, BASH. C and C++ experience is preferred. Linux development with understanding of its fundamentals: CentOS/Ubuntu. Familiarity with hardware and API solutions for controlling, managing and stressing L10 devices (servers, network and storage SSDs, NVMe): IPMI, Redfish, mprime, FIO, Linpack, ptugen, memtester. Familiarity in the creation and configuration (DHCP, PXE boot, nginx) of Virtual Machines (VMs) using VMWare. Expertise with leading edge networking systems, hardware, software and protocols including but not limited to enterprise ethernet datacenter switching/routing L1, L2, and L3 (BGP, DHCP Relay, ECMP). Arista CloudVision is preferred. Familiarity with code versioning tools (Git preferred). Knowledge of professional software engineering practices for the complete software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations. Demonstrated systematic problem-solving capability, coupled with strong communication skills and a sense of ownership and drive. Ability and desire to debug and optimize code and automate routine tasks. EDUCATION & EXPERIENCE REQUIREMENTS Bachelor of Science degree in Electrical/Computer Engineering, Computer Science, or related field from an accredited four-year college or university. MS is preferred. 5-8 years of software engineering and/or IT operations and infrastructure experience. Excellent verbal and written communication skills. Experience working in a multi-site and multi-cultural environments. Proven ability to work within a fast-paced and highly ambiguous business environment. Domestic and/or international travel, up to 10%, may be required. LANGUAGE SKILLS Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, #J-18808-Ljbffr