SENIOR PROJECT MANAGER

About Translated Translated is a leading company in AI-enabled translation services. We are on a mission to allow everyone to understand and be understood in their own language. Our success stems from a unique blend of the world’s #1 adaptive neural machine translation technology (IDC MarketScape 2022), the largest network of vetted, native-speaking professional translators, and top-ranked AI-enabled text, audio, and video translation tools (Gartner, 2022). By leveraging a seamless symbiosis of artificial intelligence and human creativity, we design custom localization projects that were previously unthinkable, helping more than 280,000 clients grow their businesses worldwide. Job Title: Senior Project Manager for our Core Business As a Senior Project Manager in the Core Project Management team, your responsibilities will include: High-Level Project Management: Oversee and manage high-potential and key accounts, ensuring projects are profitable and efficient on a large scale. Assign tasks to and collaborate with Project Managers to ensure successful project completion and high client retention. Client Communication and Partnership Development: Act as the primary contact for key clients, building strong relationships through clear communication. Proactively address concerns and regularly update clients on project progress to ensure satisfaction and retention. Work closely with clients to understand their needs and customize solutions that align with their goals. Process and Workflow Optimization: Define and implement processes that align with strategic business objectives and technical feasibility. Promote innovation through the continuous improvement of workflows and the adoption of new technologies. Performance Monitoring and Data-Driven Decision Making: Monitor key performance indicators (KPIs) to drive improvements and assess project performance. Make informed, data-driven decisions to enhance project outcomes. Strategic Coordination and Stakeholder Engagement: Work closely with the Head of Project Management (HPM) to prioritize activities, ensuring coordinated efforts across all involved stakeholders for seamless project execution. General Requirements Excellent proficiency in English, with an additional language such as German or French preferred. Exceptional time management and organizational skills. Strong computer and web proficiency. Excellent communication skills, particularly in client-facing interactions, with the ability to build trust and foster long-term relationships. High analytical ability to interpret data, evaluate project performance, and make informed decisions to optimize processes and outcomes. Strong motivation and work ethic. Extensive experience in the translation industry with a minimum of 5 years. Robust ability to manage stress, excel under high pressure, and handle a substantial workload efficiently. Headquarters Translated is hosted at Pi Campus, a working environment immersed in nature where 5 luxury villas have been converted into functional offices to foster talent growth. Pi Campus is also a venture firm created by Translated to reinvest part of its profits into promising AI startups. Benefits and Perks Gym Swimming Pool Kickboxing Water aerobics Fitness Pilates Table Tennis and Football table Kitchen and snacks Bonuses and incentives for employees who quit smoking, ride a bicycle to work, or adopt a child. Learn more about our company: . Diversity Statement At Translated, we proudly embrace and celebrate each individual's unique qualities to our team, regardless of race, sexual orientation, gender identity, or any other differences. We recognize that these diverse perspectives empower us to overcome challenges, foster innovation, and drive excellence. As an inclusive and equal-opportunity employer, we are committed to cultivating an environment where everyone feels welcome, valued, and supported to achieve their full potential. #J-18808-Ljbffr