SENIOR ONBOARDING SPECIALIST

Soldo is the proactive spend management solution that frees progressive businesses to accomplish more. We free finance with a uniquely proactive approach to managing decentralised spending. By combining a powerful spend management platform, user-friendly app, and versatile payment methods, Soldo automates expense admin to eliminate the inefficiency in managing business spending. We’re both a financial services and a software company - with our own platform proactively managing decentralised spend, allowing organisations to empower employees to spend when and where it's needed, keeping productivity high while avoiding month-end surprises. Founded in 2015 by Italian digital innovator Carlo Gualandri, we have grown to become one of Europe’s fastest growing fintech companies. Today, we’re over 350 employees strong, with offices in the UK, Italy and Ireland. With four offices in London, Dublin, Rome and Milan, we’re helping over 25,000 organisations across 31 countries to end slow, messy, and inefficient spending, bringing financial agility and control over every expense. We’re looking for people with big ambitions, cool heads, sharp minds, and warm hearts. Soldo could be the right place, right size and the right time, for you to come and join us, as we grow together. What's in it for you Competitive salary Private healthcare coverage for you and your family Lunch Vouchers Genuine career development opportunities (we love to see you succeed) - including your own annual €500 career development budget Access to training and development - including a mentoring programme, workshops and the opportunity to progress onto our leadership programme Flexible working options including working from home or our Milan or Rome offices + 60 days’ work anywhere Statutory Leave entitlements plus extra days off on Christmas Eve, New Year's Eve and your Birthday Your own personal company Soldo card Employee Assistance Programme CAF Annual Fiscal & Financial Support The role You will own and lead implementation and onboarding for our largest enterprise customers, while mentoring and advising colleagues on their own projects with smaller customers. You maintain top-notch expertise in Soldo’s implementation methodology and strive to accelerate the time to first value for Soldo’s customers by driving successful adoption in the most efficient ways possible. You are technically oriented, have expert project management and problem-solving skills as well as an outstanding ability to train your customers on Soldo’s solutions. In addition, you will have a consultative and advisory mindset when working with and developing your team and have a strong passion for FinTech and its ability to drive valuable business outcomes. You must be customer-obsessed with strong communication and analytical skills. We're looking for someone who must have: Proven experience in B2B project implementation in IT, SaaS or consulting-related functions Expert-level project management skills and an ability to work with multiple customers at a time to deliver projects on time, within scope and on budget Demonstrated ability to identify and translate business requirements into solutions that meet a customer’s goals and objectives Ability to communicate with senior-level stakeholders both internally and externally, including VP and C-level, in writing and verbally both by phone and in person Ability to work independently and remotely as part of a collaborative team University degree/diploma (or have equivalent industry experience) Nice to have Multi-lingual Certified Project Management Professional designation Fintech or Payment experience Date Opened: 13/11/2024 Job Type: Full time Industry: SaaS City: Milan Country: Italy #J-18808-Ljbffr