SENIOR ACCOUNT MANAGER

About Jungle Creations We are Jungle Creations, an award winning social media agency and publisher. Since our creation in 2014, we have built a community of over 147 million followers on and beyond social. In 2019 we launched The Wild, our publisher-powered social agency, that helps brands unlock social through data and insights, so they can build communities and break into culture Jungle Media is the home of our portfolio of award-winning social media brands. We have pioneered some of the world's biggest communities; from Twisted on food and drink, to VT on entertainment, Four Nine on female lifestyle, Craft Factory on DIY and family and Lovimals, Level Fitness and Futurology on pets, fitness and tech. With over 147 million (and counting) followers across all major social platforms, our team of creators, content producers and social strategy specialists know how to create content that gets people watching, talking and reacting. Our brands reach millions of people every single day through our video content, websites, podcasts (and even restaurants). The Wild is a publisher-powered social and influencer agency born out of Jungle Creations. We saw an opportunity to unlock data & insight from Jungle’s 140M+ global audiences and bring a decade of our social publisher expertise to brands. With a roster of international clients including Red Bull, PepsiCo and Disney, we drive brands to unlock social, build community, and break into culture - on and beyond social. About the role: The role of the Senior Account Manager is to work across several of the agency’s key clients, on both a campaign and retained client basis. The Senior Account Manager will be responsible for delivery and execution of quality creative work predominantly on social, but should have experience in other channels. This person will be a leader, be a trusted contact for the client and will be able to own a room, a production and a publishing plan. This role is most suited to a candidate who prides themselves on attention to detail, loves to throw themselves into a project and thrives in a fast-paced, high energy environment. You will be responsible for: Oversight and successful day-to-day running of your client accounts/projects and their subsequent deliverables (with support from the Head of Client Services where required). Developing strong relationships with your day-to-day clients, immersing yourself in their business and becoming a guardian for their brand. Campaign execution across social, digital, and traditional media. Proofing content ahead of submission to the client to ensure that it meets their strategy, brand objectives and guidelines. Taking a lead on financial management and budget tracking across accounts - working with the production & projects teams to ensure that client projects and campaigns are coming in within budget - ensuring this is reported to the leadership team. Creating project schedules and timelines, ensuring that all stakeholders keep to project deadlines. Problem solving client and campaign challenges with both creativity and feasibility in mind - with support from the Head of Client Services and interdisciplinary team. Identifying any further opportunities to secure incremental revenue increases from existing clients. Being an escalation point for clients where needed Support on forecasting and reporting client revenue, margin and profit for your clients to the Senior Leadership Team. Experience and skills required: Ability to own and execute integrated content strategies on behalf of clients Experience in managing client retainers for always on social media management Confident liaising with and presenting to clients Experience managing a team Experience leading on client accounts Commercially aware, and always on the lookout for repeat and new business opportunities Understanding of deliverables within client contracts and scopes of work Effective communicator Excellent time management and organisational skills Excellent written skills with an acute attention to detail High energy and positive team player Familiarity with social analytics and media terminology All employees are expected to comply with the company code of conduct, act professionally with colleagues, treat colleagues and the workspace with respect; It is your responsibility to ensure your behaviour, attitude and appearance always positively reflects Jungle Creations and doesn't do anything that would bring the reputation of the company into disrepute or cause a loss of confidence in its work. Measures of success and key stakeholders: Employees are monitored with bi-annual KPIs to measure their performance; these KPIs are made up of both skills and behavioural competencies. Jungle is committed to rewarding those employees who consistently exceed their bi-annual KPIs and will ensure those employees advance within the business. We want you to add to our culture At Jungle Creations, we aim to ensure our workforce reflects the diverse society we live in. Our different ideas, our different perspectives and our respect for one another enables us to be innovative, creative and build a sense of belonging that actively encourages our people to add to our culture. We want everyone to feel that Jungle Creations is a place where they belong and that is the reason why we look for the cultural add, not the cultural fit. Our mission ‘We exist to create ideas that get people to thrive online and in the real world’ Our values This is who we are. These qualities are the things we look for in new Jungle talent, the things we celebrate and reward our people for, and the things clients discover about us and our work. Collaborate. Whether in a small or large capacity, every one of our departments work in collaboration with each other. Encouraging this total collaboration means our people can team up with ease, and create the perfect environment for idea sharing, creative thinking, and working closely with clients and partners alike. Innovate. In a business and world that is forever changing, we pride ourselves on how agile and adaptable we are. Striving to experiment, take risks and be bold, Jungle celebrates how quickly its people can innovate and move with the times, ensuring we are at the forefront of change and the best in industry. Champion. We champion our people, their ideas, and their differences. Our people respect one another and the things that make each of us unique. We aim to support all voices internally and reflect this in the work we do. We actively encourage our people to add to our culture and want everyone at Jungle to feel that they belong.