SALES ASSOCIATE, PART-TIME / FULL-TIME

WHO YOU ARE   Our contributors at Versace are stylish, fashionable and elevated individuals who have a drive to achieve results and a passion for customer engagement.
Success starts with being an entrepreneur- by acting as a strong brand representative in the community you will grow your business through client relationship management and events.
We encourage an innovative workplace to strategically drive the business by being solution oriented.
WHAT YOU WILL DO The Sales Associate – In Store VM will join our team reporting to the Store Manager.
You will build relationships with customers and maximize sales opportunities, whilst maintaining store standards in terms of image, increasing artistic and commercial impact, and delivering the Versace customer experience.
Business Development Partner with management team to strategically achieve sales targets   Strive to always increase brand and product knowledge Master selling skills to satisfy customer needs Take action to maximize the sales opportunity on all categories Embrace and promote our Retail Excellence Program with both clients and staff   Build strong partnerships with clients, peers, and management through effective communication   Client Management Ensure superlative customer service standards, to meet customer expectations Act as brand ambassador to build relationships with new customers and VIP clientele Deliver the ultimate Versace experience to increase customer loyalty Drive results through delivering an elevated customer experience both during and after sale service    CRM Capture customer data all the time Proactively take possible actions to maintain a long-term relationship with customers Participate in the organization of In-store and Promotional events Implement and manage the boutique’s community outreach program to maintain active social relationships with clients     Visual Merchandising Ensure store presentation and visual merchandising standards are maintained according to company directives and assume the responsibilities of VM set-up referent in store Remain in compliance with operational and company guidelines Ensure all props, display materials and accessorizes follow company standards; Proactively take any possible actions to maintain a high level of presentation Suggest relevant action plans depending on the Market and the sales activity Participate in the VM calendar’s definition, in line with the business needs and along with the Store Manager   Operations Ensure the stock and the backroom are effectively managed and operational duties are met (goods receiving, transferring, stock take, stock arrangement, reporting etc.) Remain in compliance with operational and company policies and procedures Ensure store presentation and visual merchandising standards are maintained according to company directives and participate to VM set-up YOU’LL NEED TO HAVE 2 to 3 years’ experience in retail – luxury experience preferred Creative skills and “eye for fashion”, attention to detail   WE’D LOVE TO SEE High level of knowing trends An entrepreneur with the ability to drive results   Well connected with a strong ability to engage Elevated customer service skills; a true fashion expert with a passion for sales