REVENUE COORDINATOR - THE WESTIN EXCELSIOR & THE ST.REGIS FLORENCE

Job Number Job Category Revenue Management Location The Westin Excelsior Florence, Piazza Ognissanti 3, Florence, Italy, Italy VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Assist in the management of rooms inventory to maximize cluster rooms revenue as well as maintain accurate reservation system information.
Assist in the preparation of the agenda and other supporting documents for sales strategy meetings.
Assist in managing room authorizations, rates, and restrictions, including communicating with rate restrictions and strategy to properties.
Assist with account diagnostics and monitoring transient and group inventory to ensure straight-line availability.
Assist in the implementation of hotel sales strategies in the reservation and inventory systems.
Escalate technical questions relating to the reservations and property management systems to the correct support desk in a timely manner.
Monitor the compliance with and participation in Company promotions and eCommerce channels.
Follow all company policies and procedures; ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information; protect company assets.
Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation.
Speak with others using clear and professional language; answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees.
Comply with quality assurance expectations and standards.
Read and visually verify information in a variety of formats; move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance; stand, sit, or walk for an extended period of time.
Perform other reasonable job duties as requested.
PREFERRED QUALIFICATIONS Education.
High School diploma or G.
.
.
equivalent.
Related Work Experience.
At least 1 year related work experience.
Supervisory Experience.
No supervisory experience.
License or Certification.
None   Marriott International is an equal opportunity employer.
We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves.
To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life.
We want our associates to embrace their own well-being practices both on and off property.
You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous.
Be where you can do your best work,​ begin  your purpose,  belong  to an amazing global​team, and  become  the best version of you.