REPAIR FIELD SUPERINTENDENT JOB DETAILS | SCHINDLER GROUP

Location.
NYC Downtown EI, New York, United States  Job ID.
We Elevate...
Quality of urban life   Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day.
As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all.
By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in .
Join us as a Repair Field Superintendent   Your main responsibilities PRIMARY FUNCTION / POSITION OVERVIEW.
Field Supt.
is responsible of the repair of all assigned units so as to conform to customer and Company requirements as related to quality improvement, safety, cost improvement and customer satisfaction in support of Region objectives.
He is also responsible for employee selection, training and safety for all assigned projects.
ESSENTIAL FUNCTIONS.
As a Schindler Field Superintendent, the candidate’s role will include providing technical solutions, ensuring workplace safety, supervising technicians and job site activity, and supporting service, maintenance and repair sales.
The selected candidate must be an expert at fulfilling customer requirements and maximizing profitability; excellent communication, financial acumen, business development, and management skills will all be critical to success in this role.
The Field Superintendent must also have the necessary skills and experience to handle customer concerns, adjust manpower levels according to business needs, and to teach employees the Company’s quality, productivity and safety methodology.
Additional responsibilities include.
Build a team environment by leading field technicians   Manage training and development of field technicians on established processes, tools and standards  Foster excellent communication among team members while maintaining good working relationships with the local union  Ensure that service, maintenance and repair offerings meets Company quality and safety standards, as well as all contract requirements.
Continuously improve service delivery to ensure uniformly efficient and effective service  Implement customer and Company requirements for quality, performance and passenger safety  Support the local sales team in estimating service orders, scheduling and executing orders, and investigating and resolving customer complaints  Develop a spirit of teamwork and dedication to quality among all employees  Participate in Company professional development programs to enhance working knowledge of Elevator Company products, services and procedures    What you bring EDUCATION  BS/AS degree in Engineering or Business with prior technical sales experience; or, Journeyman Technician experience with minimum 5 years in field    OTHER  EXPERIENCE Minimum 3 years experience in either the elevator industry or in a related building systems industry  Ability to effectively manage and resolve sensitive employee relations issues  Solid problem solving and proven negotiating skills, high sense of urgency, strong communication and interpersonal skills  Excellent PC skills    *Salary Range for this position will likely fall between $ but can vary above the range based on candidates level of experience    What’s in it for you? Fully vested 401k match, up to 7% of total compensation.
Competitive Medical, Dental and Vision Plans - Effective from first day of hire.
3 weeks’ vacation which increases with tenure, 7 sick days, 3 floating holidays and 8 Company Observed Holidays.
Tuition Reimbursement - Eligible after 6 months of service.
Parental Leave – 100% base pay for 6 consecutive weeks within first year of a child’s birth or adoption.
A wide range of development opportunities to boost your professional and leadership growth.
We Elevate… Your Career   Become part of our team, help us enhance quality of life and drive innovation while raising the bar for safety and sustainability.
We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow.
Are you ready to embark on a new journey? Join #TeamSchindler!  Discover more on our career website.
At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all.
We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health, disability or veteran status.