PRODUCT MANAGER - COMMUNITY

As a Product Manager, you will play a crucial role in defining and driving the product strategy and roadmap for the Docebo Community.
You will collaborate closely with cross-functional teams to deliver a world-class product that meets the needs of our customers.
The Product Manager works across the full product lifecycle including research and discovery, ideation, feature definition, and execution–in alignment with the vision and strategy they co-create with their Product Line Manager and CPO.
Experts in gathering and synthesizing product insights – especially from customers – the PM incorporates this feedback to build features into his/her roadmap, which they continuously prioritize for delivery with  Design and Engineering.
You will also work closely with internal colleagues across leadership, partnerships, sales, and marketing on product planning and operationalization.
Reports To.
Product Line Manager Location.
Hybrid   Biassono or Milan, Italy \ Responsibilities.
Strive to deeply understand your customers and their pain points, through research and discovery methods in partnership with design and engineering.
Learn the “ins and outs” of the broader Docebo's moduels, using your product and industry knowledge to define new features for products.
Responsible for the collection requirement, selection, and formalization of the features in the roadmap.
Works with design to define the solution design based on the collected requirements.
Build and continually prioritize the backlog of features that will be delivered, working with teams on launches and communications to ensure successful adoption and growth.
Understanding your product vision and strategy, uncover new opportunities and markets to explore to ultimately help grow the business.
Build new partnerships to add credibility to our offerings.
Lead (through influence) cross-functional teams to execute on your roadmap.
Own the ROI of your product, continuously monitoring KPIs and metrics while wearing your growth hat to adjust and re-prioritize when needed.
Participate to help iterate on business models, pricing, and positioning.
Create alignment between a growing group of stakeholders across the organization, ensuring targets are attainable and expectations are properly communicated.
Present roadmap and new features to leadership committees across the organization.
Requirements.
Experience as a Product Manager in a software company.
Full written and verbal English communication proficiency.
Confidence to influence, communicate and build relationships with key stakeholders.
Comfortable working with global, distributed teams (Product Management & Engineering primarily in EMEA).
Knowledge and experience working with different variations of Agile/Scrum.
Ability to operate at various “levels” – strategy vs.
execution, problem vs.
solution.
Excellent prioritization and communication skills to deliver the right things on time.
Exceptional analytical and problem-solving skills in a technical domain.
Ability to communicate complex technical concepts to non-technical audiences.
Ability to manage upwards, influencing senior leaders in the organization.
Ability to review processes and drive change through continuous improvement.
Nice to have.
Previous experience in the e-learning industry (LMS, LXP, Content, etc.).
Experience with P&L, Budgeting, Business Planning and Agile Product Life Cycle.
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