PRODUCT MANAGER

Open GI is a leading software development company and a trusted partner to the general insurance industry. Based across the UK and Europe, our support and development services make us a truly diverse organization that offers a range of IT solutions to insurance brokers, insurers, and managing general agents. It is our mission to be both the Technology Partner and Employer of Choice to the UK General Insurance market. Our people are placed at the heart of this and diversity, equality and inclusion are central to everything we do. We know the key to achieving success is to enable a positive, inclusive, and collaborative working culture, and, as part of our commitment, we have signed up for a number of pledges and programmes designed to support and nurture our people. No matter where you sit or which team you are a part of, we want you to know that you contribute in helping us to shape where the company will be in the future. We would love for each employee to be able to talk with pride about our company and, most importantly, consider Open GI to be an inclusive, fun and fulfilling place to work. The Product Manager will be responsible for innovation, helping to shape and deliver the Insurer product strategy, and guiding the product development lifecycle. We aim to utilise the latest in technology to provide an exceptional experience for our insurers and brokers across all the points of the underwriting journey from price calculation to real time policy fulfilment. In this role, you will be the champion of Insurer and ensure our products and services match our vision and our organisation’s passion to serve our customers, deliver against their needs and help them to be successful. Translating strategy into product vision & product objectives, you will build and own the Insurer roadmap. Your key responsibilities Develop a vision, strategy, and roadmap based on stakeholder input, customer feedback, market research, and industry trends. Leverage the latest technology to create new customer solutions. Monitor product and market performance. Collaborate with stakeholders to define roadmaps, prioritize features, and set timelines. Conduct market research, competitive analysis, and customer feedback to identify trends, needs, and opportunities. Continuously analyze KPIs to optimize products. Develop creative solutions using new technologies. Coordinate product launches and marketing activities. Create business cases with cost-benefit analysis, revenue projections, and ROI calculations. Work with senior management, marketing, sales, finance, and support to gather requirements and ensure alignment. Identify product benefits and value for marketing plans and collateral. Manage the full product lifecycle to meet market needs and maintain high quality. Act as a subject matter expert, setting processes and coaching team members. Support other business teams to leverage customer advocacy and drive growth. What you’ll need to succeed Experience Strong product background with experience of an Agile working environment An insurance/broking background (advantageous) Creating and managing product roadmaps Working with cross-functional teams Developing business cases, conducting market research, and competitive analysis Skills & Aptitudes Ability to leverage data to make informed product decisions Analytical and problem-solving skills Excellent written and verbal communication skills Ability to effectively communicate complex ideas to both technical and non-technical stakeholders Strong business acumen Passion for innovation, technology, and staying up to date with industry trends. Mission and Values Our mission is to be both the Technology Partner and Employer of choice for the UK General Insurance Market. Our values are central to this vision, as they represent how we collaborate to continually deliver for our customers: Accountability: We own our actions and shape our success on the results we deliver Innovation: We tackle challenges with fresh thinking and bold ideas Teamwork: We work together, recognising we can’t do this without each other Trust: We build trust on integrity, transparency and respect We are looking for an individual who embraces our values in their actions, decisions, communications and processes to inspire positivity and, ultimately, exceptional performance. Benefits package Salary from £65,800 depending on skills and experience Company pension Bonus opportunity Life assurance and critical illness cover Cycle to work scheme Perkbox – an exclusive platform offering a wide range of discounts and benefits Holiday entitlement of 25 days per annum pro-rata, increasing to 26 days per annum after three years of service & a holiday purchase scheme A hybrid approach to work, with office attendance typically required once per week Opportunity for a more flexible approach to start, finish, and lunchtimes to allow you to better manage events outside of work Social clubs - whether you’re into your cycling, crafts, or other hobbies, we have a number of groups at Open GI where individuals who enjoy the same pursuits can get together Wellbeing – wills at work scheme, employee assistance programme and mental health first aiders Please note that this role can be based in either our Worcester or Winchester locations, and we are looking for candidates who are based within a 50-mile radius of either office. To apply for this role please fill out the application form and send us your CV.