OPERATIONS ANALYST

sennder is Europes leading digital freight forwarder.
In a traditional industry we are moving fast to digitize and automate all road logistics processes.
We move trucks with courage and the power of data to unlock endless and sustainable capacity at exceptional quality.
Get to know us better by reviewing our About Us presentation.
We are a growing team looking for an Operations Analyst process and reporting to help us on our journey to revolutionize road freight logistics.
The role is located in our Milan office.
WHAT YOU WILL DO As an Operations Analyst process automation and reporting youll work on crucial activities which contribute to the of the department vision and strategies by identifying and driving productivity and continuous improvement.
In this role you will actively guide the team to a smooth transition towards more efficient and automatic order processing activities.
IN THIS ROLE YOU WILL Develop standardized order reporting mechanisms leading to increased operational transparency Structure strategical analysis mainly focused on orders financials and operational Define document assess the internal processes (SOPs) identifying improvement opportunities and ensure alignment with organization objectives and guidelines Evaluate and support API flows implementations to increase the order ingestion automation.
Conduct gap analysis on existing connections.
Lead internal projects from requirements definition through deployment identifying schedules scopes budget estimations and implementation plans including risk mitigation Act as a backup for team members in order management activities when needed Cooperate with tech department to maximize the utilization of the internal systems Review solution designs with tech project teams to ensure current solutions meet requirements are scalable and high quality.
Calculate the ROI in case change requests need to be submitted Collaborate closely with Operations Operations Programs and Finance teams to ensure streamlined and defined processes WHAT WE ARE LOOKING FOR Master degree in economics statistics engineering and equivalent fields or comparable work experience; At least 3 years of professional experience in operations operations analysis administration with a history of success working ideally within logistics companies and/or scale ups; Advanced skills in data analysis and visualization tools such as SQL Tableau PowerBi Looker to support critical decisions and translating them into actionable insights; Technical proficiency in handling high amounts of data Experience in working in highgrowth and rapidly scaling environments and overcoming the challenges that these bring; Great coordination and presentation skills which facilitate collaboration and partnership; Excellent verbal and written communication skills both in Italian and English; Ability to work independently with GSuite and MS Office (Excel & PowerPoint proficient).
A proactive and selfstarter approach with good organizational and interpersonal skills; Great team working attitude.
ABOUT sennder Italia sennder Italia based in the heart of Milan is a joint venture PM company between sennder and Poste Italiane.
Our company matches the digital and innovative focus on technologies and digitalization of sennder with the expertise and knowhow of the largest distribution network in Italy Poste Italiane.
We not only connect shippers to our fleet of thousands of trucks but also improve how they move products in sustainable costefficient and transparent ways making the logistics industry fit for the future.
In a traditional industry were growing and moving fast to digitally automate all road logistics processes.
We are building a curious team that is driven by an ambitious desire to solve the toughest logistics puzzles.
What others may consider uncertainty we see as an opportunity to learn and be proactive.
We invite you to go on this journey with us and be part of one of Europes inspiring growth stories as we fastforward road logistics into digitalization.
Read more about the sennder Italia joint venture here.
WHAT YOU CAN EXPECT At sennder we want to maximize the individual potential of all employees and reinforce an inclusive culture and environment of continuous learning that empowers people to succeed as a team.
In addition to humility we value commitment team spirit and respect to build fruitful collaboration across teams.
Learn more about who we are on our career site.
Fast growth scaleup with an international team of people 74 nationalities spread across 27 European offices.
With English as our common language we are able to work together.
Learning and development on the job and with the support of a biannual review process learning allowance high potential programs sennder onboarding academy and internal trainings.
Various opportunities to connect with colleagues through regular team events and company gettogethers such as our highly anticipated sennder Summer Camp.
Prioritize employee engagement and mental wellbeing by fostering a supportive environment through the Likeminded platform and conducting regular employee satisfaction surveys.
Hybrid work model where you seamlessly merge virtual productivity and inoffice collaboration with your colleagues.
For the Milan office we offer.
free onsite gym! Vibrant offices complete with healthy snacks focus zones and social areas to connect with your colleagues.
Click here for a virtual tour and better yet hope to see you soon! We value humility and were as interested in your character as we are in your talent.
Please apply even if you feel you only meet part of our listed criteria.
Diversity drives our innovation and we offer a collaborative dynamic and international work environment.
Just be yourself.
We are excited to meet you and for you to join us in shaping the future of the logistics industry in Europe.
If you have any questions or need special accommodation please reach out to us at As soon as you apply your journey with sennder begins.
Required Experience.
IC