ONLINE EVENTS COORDINATOR

Who we are We are William Reed. We are a global media group delivering exceptional content through events, digital, data & insight. From agribusiness, ingredients and food processing, to retail, hospitality & fine dining – we provide the inspiration, insight and connections to power our customers’ success. We have offices in Gatwick and London, UK; Montpellier, France; Singapore and Chicago, US. In line with the Company’s current Agile Working Policy, the successful candidate would be eligible to work part of the week from our Crawley office and to work remotely for the rest of the week. Position: Full time (35hr per week), permanent Location: Crawley / Hybrid Are you excited about the opportunity to bring innovative ideas to our online event planning process, making each webinar a standout success? Do you enjoy working collaboratively, as well as being able to take initiative? Are you an adaptable individual, open to new challenges and opportunities the diverse and dynamic events industry presents? The Online Events Coordinator is responsible for managing content driven webinars, including developing and implementing webinar guidelines, best practices, providing support and assistance to external clients who are interested in running a webinar to promote their business to our online audience. The objective for this role is to provide complete coordination in project mode, expertise and guidelines for running a successful webinar, as well as to establish leadership. What you'll be doing: Planning, managing, co-ordinating and executing webinar programs and initiatives. Managing each webinar project: customized planning with deadlines and required deliverables, plan calls (kick off, recording, coaching, debriefing), technical coordination and delivery. Proactively submitting initiatives to improve and optimize process in a time-effective manner. Developing and implementing guidelines and protocols for conducting webinars. Working closely with ad ops team to ensure successful promotion of webinars. Contributing to webinar education and good practices thanks to expertise and detailed performance monitoring (KPI). Developing benchmark criteria to measure the effectiveness of webinar programs and implementing improvements as required. Offering guidance and support (including technical) to webinar speakers and hosts. Working closely with third-party suppliers of webinar technology to ensure successful delivery of webinars. Assist technology provider with delivering exceptional user experience for clients. Following up webinars with analysis for sales and marketing to provide to clients, also generating post-event full reporting and debriefing. What you'll need: To have a keen interest in webinar technologies and digital marketing A proven track record of meeting targets and objectives. To be a customer service oriented and confident individual. Be able to work autonomously, as well as being flexible to take initiatives and present alternative solutions. Excellent written and verbal communication skills. Have strong organisational skills whilst having excellent attention to details and the ability to work methodically. Have a flexible approach to working hours and objectives as webinars can be outside of typical UK working hours. Company Benefits Include: 25 days annual leave in addition to bank holidays- increasing by one additional day after 6 years, up to a maximum of 30 days. An additional day of leave for you to take on a cultural celebration day or on your birthday if you like. A day for you! At William Reed, we call this our “MeDay”. A volunteer day to take for supporting a chosen charity and giving back to the community. Opportunity for hybrid working Contributory Pension Life Assurance Scheme Group Income Protection Enhanced family-friendly leave pay entitlements Wellbeing benefits, including: A health care cash plan, Employee assistance programme and a 12-month wellness calendar for company-wide health, wellbeing, diversity & inclusion awareness dates. Cycle to Work Scheme Electric Car Scheme Why work for us We provide a supportive work environment and are committed to maintaining a healthy work/life balance for all of our employees. Working for William Reed means that you will be joining a stable organisation that is committed to developing its employees and brands. We warmly welcome and encourage applications from talented individuals of all backgrounds and characteristics. If you need any support in accessing this opportunity, please do not hesitate to discuss this with us.