MOUNTAIN OUTFITTERS PART TIME STORE ASSISTANT - WINNINGTON, NORTHWICH

Equip Outdoor Technologies UK Ltd based in Alfreton, Derbyshire specialise in the design and marketing of technical outdoor clothing and equipment. Our experienced and enthusiastic team develop innovative designs, manufactured to the highest standard and brought to market throughout the world. Equip Outdoor Technologies own and operate two leading aspirational outdoor brands Rab and Lowe Alpine. The Equip Head Office is based just outside The Peak District National Park off jct28 of the M1 corridor. This part-time role will be based in our new location at the Winnington Business Park, Wolstencroft, Northwich. This is a fantastic opportunity to join our team part time as a Mountain Outfitters Store Assistant at our new location at Winnington Business Park, Wolstencroft, Northwich. The hours available are: Tuesday 16:30 - 20:30 Thursday 16:30 - 20:30 Saturday 08:00 - 17:00 Additional cover will be required for team absences. Key responsibilities (including but not limited to): Provide technical advice and support to customers on a wide range of products on the shop floor. Identify customer needs and interests, presenting products that match these requirements. Cross selling additional products that complement and enhance purchases. Ensure high levels of customer satisfaction through excellent sales service. Maintain outstanding store condition and standards. Manage stock effectively, ensuring efficient replenishment and stock control procedures. Assist in administering sales, product returns and warranties, including exchanges and credits. Act as a liaison between customers and our Service Centre regarding wash and repairs. To join us as Mountain Outfitters Store Assistant you must have: Essential You will actively engage in outdoor activities and possess a comprehensive understanding of how outdoor clothing impacts comfort and performance based on varying weather conditions and activities. You should confidently discuss clothing and pack systems, using personal experiences to guide customers in making informed purchasing decisions. Demonstrable experience of being customer focused. Outstanding communication and interpersonal abilities. Ability to meet tight deadlines in a retail environment while managing multiple projects and priorities. Strong dedication to teamwork and collaboration. Desirable Experience in using retail management software, particularly Sitoo, with prior experience being a significant advantage. Proven work experience in either Outdoor or Fashion Retail. Basic administration skills. Proficient in using Microsoft Office applications (Word, Excel, Outlook). Experience in handling warranty returns effectively. Benefits: Salary range £23,500 - £24,907.50 per annum commensurate with qualifications, skills and experience. Contributory company pension scheme, subject to qualifying conditions. Life Assurance Scheme. Employee Wellbeing Programme. Free, unlimited access to LinkedIn Learning training resources. Great staff discounts on our Rab and Lowe Alpine products. Reciprocal trade discounts on climbing, bikes, camping, sailing and running equipment. Casual dress code. We are proud to be a climate neutral company. Closing date for applications is 30 September 2024 For general enquiries please contact: ... Strictly No Agencies please Our people are part of one team that is geared to achieving success for the company, and we are strongly committed to inclusivity, promoting equality and celebrating diversity among our staff. We are looking for people who are passionate about and can help live our values of Synergy, Ingenuity, Ambition, Determination and Integrity.