MARKETING LEAD DEVELOPMENT REP (9 MONTHS FTC), MRC ITALY, EMEA, AWS

The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success.
AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.**This position is a 9 months fixed term contract**Do you have a desire to make a major contribution in the rapid growth environment of Cloud Computing?Do you want to build your skills in marketing and sales for long term career growth?If so, come build the future of tech as part of our Global Marketing Response Center (MRC) team! (Watch this video to learn more about the Global MRC team.
https://www.
outube.
om/watch?v=KNQXtF56rMw)We are looking for talented builders to join the Global MRC team based in Milan to engage with AWS new and prospective customers in Italy.
RC is an important customer engagement arm in the Marketing organization.
Our mission is to learn from customers, understand their needs, and educate them about the benefits of AWS and all the services we offer, in order to help them embark on their cloud journey quickly and easily.
It is a critical function within the lead and demand generation process, with the objective to profile, nurture, and qualify marketing leads generated from various marketing events, campaigns, and activities.
ey job responsibilities· Respond to customers’ inquiries in a timely manner to accelerate their cloud journey· Educate customers that are in the beginning of the cloud journey and move them from warm or little interest to active interest; education to consideration.· Nurture leads with tailored messaging to increase customer understanding of AWS services and unique differentiators with relevant customer use cases.· Through nurture efforts, create higher value leads resulting in higher conversion rates.· Build a stronger AWS leads database by interacting with customers by phone, email and/or live chat· Opportunity to be part of a team to lead global cross-functional MRC projects, driving operational excellence and better customer experience.
bout the teamDiverse ExperiencesAmazon values diverse experiences.
Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply.
If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
hy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform.
We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
ork/Life BalanceWe value work-life harmony.
Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture.
When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
nclusive Team CultureHere at AWS, it’s in our nature to learn and be curious.
Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.
Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
entorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer.
That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.