MANAGER, ELEARNING DEVELOPMENT

Position Title.
Manager, eLearning Development Location.
Bangalore Position Summary.
Johnson & Johnson Global Services is recruiting for an innovative eLearning Development Manager, located in Bangalore.
The Manager will play a pivotal role in shaping the future of eLearning Development by overseeing all operational aspects of the function and leading a dynamic team of eLearning Courseware Developers.
Together, you will create cutting-edge digital learning solutions that not only meet business goals but also resonate with customer needs.
Embracing the latest technologies, including Generative AI, this role will harness expertise in instructional design and project management to drive continuous improvement and elevate the learning experience across the organization.
Join us in this exciting opportunity to lead transformative learning initiatives that inspire and empower our workforce, making a significant impact on organizational growth and development.
Key Responsibilities.
Strategy and Vision.
Develop and communicate a clear vision for the eLearning Development function, aligned with organizational goals.
Team Leadership.
Lead, mentor, and support the development team in creating modern and engaging digital learning solutions.
Set clear goals and objectives while fostering a culture of excellence and innovation.
Coaching and Development.
Champion the J&J 5 Conversations to drive individual performance, accountability, career growth, and development.
Performance and Capacity Management.
Set performance goals, conduct reviews, and hold team members accountable for results.
Regularly assess team workload to optimize resource allocation and enhance overall team capabilities.
Agile Project Management.
Drive Scrum and Agile practices to foster collaboration and iterative development, ensuring high-quality outputs.
Monitor project outcomes and report on performance metrics to ensure the team meets key performance indicators (KPIs) and key results (OKRs).
Cross-functional collaboration.
Build strategic partnerships across JJL, GSC, GEO, Legal, Compliance, and JJT for strategy support, requirements gathering, and problem-solving.
Customer-Centric Approach.
Cultivate a customer-centric culture to consistently deliver eLearning solutions aligned with client goals.
Asset Management.
Govern and maintain team assets, including onboarding materials, development templates, and guidelines.
Ensure project source files adhere to naming conventions and are stored in accordance with department standards.
Innovation and Technology Integration.
Explore and implement new technologies and automation solutions, including GenAI, to enhance team creativity, efficiency, and productivity.
Encourage the experimentation and adoption of innovative tools and methods to foster a culture of continuous improvement.
Qualifications Qualifications Education.
Bachelor’s Degree in Instructional Design, Educational Technology, or a related field.
Experience and Skills Required.
At least eight (8) years of experience in eLearning design, development, or quality in a complex, matrixed environment.
Minimum of three (3) years in people and team leadership.
Strong proficiency in learning management systems, e-learning technologies, authoring tools (e.
., Articulate Storyline, Adobe Captivate), and other emerging technologies.
Exceptional communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels of the organization.
Demonstrated ability to mentor and develop team members, fostering an inclusive and high-performing team culture.
Strong analytical skills with experience in data-driven decision-making.
Proven project and change management skills, proficient in Agile and Scrum methodologies.
Excellent visual, written, and oral communication skills, with strong proficiency in English.
Enthusiastic team player committed to creating a positive work environment.
Demonstrates discretion, professionalism, confidentiality, and sound judgment.
Preferred.
In-depth knowledge of WCAG, ADA, Section 508, and other accessibility standards and regulations.
Familiarity with adult learning theories and evidence-based instructional design practices.
Proven experience in leading and managing diverse global or remote teams effectively.
Intermediate knowledge of MS Office and 365 applications (e.
., Outlook, Word, PowerPoint, Teams, SharePoint, OneNote, Planner, Power Apps/Automate, CoPilot).
Experience using digital technologies and automation solutions, including Generative AI, to drive continuous improvement and innovation.
Other.
Ability to travel up to 10% in alignment with business needs and company policies.
Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.
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nj.
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