LEAD P2P SPECIALIST

Por qué te necesitamos?  As a Lead P2P Specialist in the Finance Shared Services Center (SSC) team, you will facilitate Purchase-to-Pay (“P2P”) process excellence by leveraging key data and insights to drive actions and support desired outcomes for all Saint-Gobain businesses operating in North America.
In this role, you will apply a data-driven approach to process management and improvement for the Purchase-to-Pay activity for all SSC customers at world class service levels.
This position requires a strong focus on process improvements including identifying, planning and implementing data analytics to improve quality, reduce costs, increase productivity and improve P2P cycle times.
As a result, the incumbent is expected to engage in projects to harmonize, automate and streamline procedures while managing the data collection, data analysis, and related reporting activities for the P2P team.
In this role, you will have the opportunity to influence change across the P2P value stream by supporting our mission to deliver accurate and timely service, improving the overall customer satisfaction for our North American business partners across the Purchase-to-Pay function.
¿Este trabajo es para ti? Essential Duties & Responsibilities Data Analysis & Insights – 40% Facilitate data collection and analysis activities across all North American businesses to provide meaningful insights and inform or drive business actions to support BU team objectives Present and communicate analysis to P2P team and/or Business stakeholders Conduct relevant benchmarking studies and/or surveys to provide insights or recommended improvements Assist with creating and maintaining measurement tool(s) to monitor performance and improvements in key metrics, with an emphasis on automating the data analytics and establishing an optimal level of self-service insights with formal reports delivered to key business Finance and Purchasing Directors Continuous Improvement - 40% Utilize process mining tools, along with other process improvement data, to identify inefficiencies and coordinate to determine an optimal future state that satisfies the business requirements while harmonizing or improving processes Collaborate across SGNA BU SSC customers to harmonize processes across BUs to standardize, streamline and drive service excellence for P2P processes Bring forward innovative opportunities to leverage digital tools to improve quality of services delivered and equip the SGNA businesses with valuable insights to achieve their desired business outcomes Work with leadership to develop, document and maintain change controls necessary to sustain improvements identified and implemented Manage concurrent improvement projects, compiling metrics to keep abreast of inter-connected projects in a complex business environment Support SSC internal controls assessments and actions to mitigate risks, as specified in the Internal Control Framework Reference document Stakeholder Management & Communications – 20% Effectively build and maintain diverse stakeholder network, with a focus on understanding key processes, pain points, and stakeholder needs across many business areas, across SGNA Region and beyond Leverage appropriate solutions and platforms to navigate communications across the network including Community engage pages, virtual open house sessions, group councils, and meaningful small group discussions Maintain and update internal communication electronic platforms; develop automated communications network to keep businesses informed of latest transportation and industry information Develop positive working relationships with internal and external customers, using a collaborative approach to ensure the best possible outcome Organize and publish project related communications in various channels Algo más sobre nosotros