KEY ACCOUNT MANAGER

Get AI-powered advice on this job and more exclusive features. Our company Archroma is a global diversified leader in specialty chemicals with operations in 42 countries, including 35 sites, all certified to ISO management system standards. With the industry’s broadest product portfolio, we serve many of the world’s top companies in textiles, packaging and paper, paints and coatings. Headquartered in Pratteln, Switzerland, our team of 5,000 passionate professionals offers industry-leading expertise in manufacturing, technical support and innovation around the globe. Archroma is paving the way to a more sustainable future and is recognized as an industry leader in the development and delivery of sustainable solutions by our customer base. We are known for our advancements in processing technologies and for the introduction of innovative tools that further support partners to save resources while improving productivity and efficiency. Archroma operates as two distinct divisions, Textile Effects division serving the textile industry with innovative and differentiated products and Packaging Technologies (PT) division which offers unique, sustainable chemistry to the paper, packaging, construction, and paints & coatings industries. Our people Our people have a rich tradition of working alongside our customers as long-term partners and trusted advisors, developing tailored solutions that help customers deliver business success. The diversity of our workforce combined with a commitment to a performance-driven and collaborative culture means our people display a passion and commitment to excellence and innovation that is unmatched. Our people create specialized product solutions that deliver unique economic and environmental benefits to our customers which forms the basis of our long-standing customer relationships. Our people are proud to be part of the journey of leading our industry towards a more sustainable future for our customers and markets....’s in our nature! Job Description: For our Packaging Technologies Division, we are looking for a highly motivated and proactive team member in the function of Key Account Manager. This role plays a critical part in driving the organization's success by developing and nurturing key customer relationships, executing effective strategies, and ensuring the company's competitive edge in a dynamic market. This role demands a combination of industry expertise, self-leadership, commercial excellence, project management capabilities, and a safety-first approach. This is a permanent and full-time position to be based in Tuscany (Italy), preferably in the Lucca area. Accountabilities: Execute, implement, review, and adjust Strategic Key Account Management strategies. Present Archroma value proposition and link it to each business opportunity in the Strategic Accounts. Ensure complete sales cycle execution (survey, product, equipment, service, value capturing). Understand and capture technical gaps (performances, equipment service). Network with BDM and Product Management to find the right information available. Be in contact with equipment providers to answer questions from customers. Organize and lead equipment selection and appropriate service related. Identify gaps and create value for customers through Archroma proposals. Create technical and commercial proposals. Summarize and share trial results. Profile: Bachelor's degree in Chemistry or Engineering (Master's degree preferred). Significant experience (typically +5 years) in sales, account management, or business development within the paper industry (packaging and tissue industry preferred). Strong understanding of the packaging and tissue industries, including market dynamics and customer needs. Proven track record of successful strategic account management and business growth. Ability to build relationships and create solutions in the customer organization at mills level. Project management approach and safety-first mindset. Ability to work in a matrix organization as a team player, strong self-leadership. Exceptional negotiation, communication, and interpersonal abilities. Analytical mindset with the ability to translate data into actionable insights. High problem-solving competencies and capability to resolve conflicts. Proficiency in CRM software and Microsoft Office Suite. Strong oral and written knowledge of English. Your application If your background and personal experience fit this profile, please send us your complete application via the LinkedIn portal. Seniority level Mid-Senior level Employment type Full-time Job function Industries: Paper and Forest Product Manufacturing #J-18808-Ljbffr