ITALY QUALITY MANAGER ITALY-GREECE-TURKEY

Job Description Job Description – Reporting to the Regional Quality Manager Europe and functionally to the Customer Operations and Service Sites, the Quality Manager Italy-Greece-Turkey will plan, coordinate, and manage the development and implementation of all aspects of the Company Quality Program. Additionally, the role will be responsible for sharing the lessons learned and the best practices identified at the site with the Global Quality Organization. Duties & Responsibilities What you'll do – Prioritize and manage Quality department activities and workload to support the strategic goals of the company. Collaborate with senior leadership to align process improvement efforts with organizational goals and objectives, ensuring strategic alignment and driving continuous improvement culture throughout the company. Manage the ISO 9001:2015 certification process. Manage the Quality Management Systems (QMS) and site Product certifications. Oversee external and internal audits. Lead and motivate teams to develop metrics and scorecards to guide improvement efforts. Review and action customer incidents and inquiries. Lead corrective action processes to ensure that identified causes are adequately addressed. Lead problem solving and root cause identification efforts. Lead new product qualifications for both product performance and manufacturability. Lead continuous improvement teams using Lean and Six Sigma tools such as Value Stream Mapping, Cpk/Ppk, GR&R, SPC, Control Plans, Sampling Plans, Kaizen, 5S, Statistical Analysis, SMED, 5 Whys, Root Cause Analysis, VOC, QFD, Error Proofing, Robust Design, FMEA, Cause and Effect Diagrams, Pareto Analysis, etc. Work with Customer Operations and Service sites to identify and document incidents and non-compliance findings, assisting and managing the activities of the Quality Managers/Site leaders to create corrective action plans to manage non-compliances to closure. Support local Supplier Qualification and issue resolution. Provide tactical strategic support at a Customer Operations and Service Site level. Coach and counsel employees on performance deficiencies and document as required. Support the development of the quality management system to manage government/nuclear programs. Support the development of the quality management system to manage regulatory compliance. Additional duties as assigned. Qualifications The Individual - What you'll definitely need – Bachelor's in Engineering (Industrial, Mechanical, or Manufacturing Preferred). Knowledge and understanding of QMS Processes and ISO 9001. Certification as Internal Auditor or Lead Assessor. Demonstrated experience in quality management tools, such as Control Plans, Kaizen, 5S, Statistical Analysis, Root Cause Analysis tools, Corrective Action Systems, FMEA, IPPAP, and Cause and Effect Diagrams preferred. Demonstrated experience in data visualization in Microsoft Excel and/or other data visualization tools such as Power BI. Effective written, verbal, and presentation skills. Demonstrated ability to persistently pursue and achieve results. Uses data/analytics to proactively monitor and review plans to hit or exceed targets and drives continuous improvement. Knowledgeable and demonstrated experience in understanding technically complex problems. Ability to work independently. Must be able to communicate with all levels of management. Must be detail-oriented and a team player. Ability to read and interpret drawings. Ability to motivate production/quality performance. Must be flexible in work duties and schedule. Strong knowledge of quality management principles and best practices. Experience in Oil & Gas companies would be a plus. Experience in a Multinational environment would be a plus. Direct involvement in ensuring conformity to pressure vessels regulations (preferably PED and API), welding processes, NDT. NDT and/or welding qualifications would be a plus. Auditor qualification according to ISO 19011 would be a plus. Lean and Six Sigma Black Belt Certification would be a plus. Some experience as a trainer. Some operating experience with SAP. Fluent in English. Additional Information Diversity & Inclusion We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity. At no time during the hiring process will John Crane, Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying for jobs directly through our careers website (Careers – John Crane). #J-18808-Ljbffr