IT SUPPORT SPECIALIST

Siamo un’azienda digitale nata nel 2008 e diventata in pochi anni il sito di comparazione numero 1 in Italia. Grazie alla tecnologia abbiamo trasformato il processo di scelta di assicurazioni, prodotti finanziari e spese di casa in un’attività semplice e veloce, permettendo ogni giorno a milioni di persone di risparmiare tempo e denaro. Siamo un gruppo di quasi 1.000 tra giovani imprenditori digitali, sviluppatori, marketer, designer e ingegneri. Nati come una startup, abbiamo mantenuto nel tempo la stessa mentalità: siamo concreti, guardiamo ai risultati e investiamo nel talento e nella meritocrazia. Siamo cresciuti tanto in questi anni, fino a diventare uno dei pochissimi , e continuiamo a crescere. Per questo cerchiamo i migliori talenti, persone che vogliono fare la differenza e che possano unirsi al nostro team per contribuire alla nostra evoluzione. Ci impegniamo ogni giorno per creare un ambiente di lavoro inclusivo, fondato sul rispetto, sull’etica e sulle pari opportunità, per garantire la valorizzazione delle caratteristiche di ognuno e favorire il benessere delle nostre persone. As an IT support specialist you will be responsible for: Management and hardware & software of PCs, Servers and resolution of technical problems Preparation of new workstations and work tools for internal employees (PCs, utilities, telephones) Laptop and smartphone management using Endpoint Manager and MDM tools Management of the VoIP system telephone switchboard (creation of extensions, creation of queues) Configuration and maintenance of computer peripherals Basic management of Windows server 2016 / 2019 / 2022 - Active Directory domain (user / group / policy creation) - Azure AD Drafting documentation for internal use by the team and/or for the end user The ideal candidate for this position must meet the following requirements: 2-3 years of experience in the same role Excellent knowledge of the main operating systems Willingness to undertake short domestic assignments Management of relations with various suppliers to coordinate activities Basic knowledge of networking aspects (switch, firewall, vpn) Basic knowledge of electrical/plant engineering Sense of responsibility Good interpersonal skills, enthusiasm and flexibility Ability to teamwork Willingness to work shifts (9:00 - 21:00 coverage) The following skills will be considered a plus Knowledge of the Atlassian Jira suite Knowledge of the Ivanti Endpoint Manager and Ivanti Neurons product Knowledge of the ITIL framework We will make sure you always have: Autonomy and responsibility: you will be free to choose, try, fail and try again. We believe that getting involved is the first step to making a difference Career opportunities: you will be evaluated every six months and your results will guide your growth path Continuous training: we believe in talent and we like to cultivate it. You will have training and refresher courses available during which you can learn from industry experts Stimulating environment: we work in a dynamic and synergistic way, cross team. This will allow you to deal with talented professionals and always challenging activities Smartworking Short workweek, Friday afternoon is off More than 50% of holidays compared to those already planned Various welfare initiatives (for parents, leisure, personal care) #LI-AB1