IT MANAGER

ACTIA Group is a multinational company specialized in automotive on-board electronics and related services. Present in 16 countries with about 4,000 employees, the ACTIA Group has a turnover of 499,8 million euros , 17% of which is invested in R&D. Constantly growing thanks to a strategy based on innovation and quality, ACTIA ITALIA is the Italian headquarters of the Group, which develops and supplies products and services for the management of industrial vehicle fleets and diagnostic solutions for automotive electronic control units. Present on the national territory since 2001, we are currently structured on two sites: Turin and Rho (MI). IT Manager - Innovation and Technological Transformation Are you ready to lead the digital transformation of a growing company and make an impact with your technological expertise? We are looking for an IT Manager to manage our company's IT infrastructure and drive cutting-edge innovation, both on-premises and in the cloud. In this role, you will serve as a strategic leader, coordinating our IT team and proposing technological solutions to enhance operational efficiency and cybersecurity. What You Will Do: Develop innovative strategies to streamline and optimize IT resources, actively supporting company growth. Operate in compliance with company policies and industry regulations (GDPR and NIS2), with a strong focus on cybersecurity and data protection. Oversee the entire IT infrastructure, including network and server systems, ensuring the secure and efficient operation of Actia Italia’s Call Center. Plan and implement strategic IT projects, ensuring they are completed on time and within budget. Collaborate with various departments to identify technological needs and develop customized solutions. Manage relationships with IT vendors, maintaining a strong focus on quality and cost. Drive innovation by proposing state-of-the-art technological updates and solutions. Implement policies, procedures, and best practices to ensure security, efficiency, and innovation within IT systems. Act as a proactive leader in the digital transformation of Actia Italia, with a forward-thinking, customer-oriented vision. Continue the evolution and integration of ESM with company systems by designing and orchestrating business processes (e.g., customer management, services, and billing) and corporate processes (e.g., HR). Hard Skills: Proven experience in managing complex IT infrastructures and digital transformation projects. Deep knowledge of ITSM/ESM systems (preferably EasyVista, ServiceNow, or Remedy). Expertise in cybersecurity and compliance projects, including NIS2 regulations. Proficiency in cloud environments such as AWS, Google Cloud, and Azure. Familiarity with the Microsoft 365 ecosystem (certification preferred) and enterprise architectures (ERP, BPM, CRM). Knowledge of contact center platforms (e.g., Genesys Cloud) and ITIL processes. Data analysis skills and an understanding of artificial intelligence. Soft Skills: Strong communication skills and a collaborative approach with all company departments. Customer-oriented with a strategic vision. Excellent analytical and problem-solving abilities. Innovative mindset and pragmatism in finding solutions. Requirements: Degree in Computer Science, Engineering, or a related field. Fluent English. If you are passionate about technology and ready to lead innovation, join us and help shape the digital future of Actia Italia! What we offer: The keywords in ACTIA Italia are: trust , flexibility , sense of responsibility and work-life balance . The environment is informal , inclusive , multicultural , open to innovation and reciprocity . Everyone can give their own contribution and be appreciated and recognized for it. All our employees have the opportunity to do smart working (on a weekly base) but, more importantly, to be "smart employees". Work location: RHO(MI) + Smart Working (2 days per week) Direct permanent employment . The search is open to candidates of both sexes, in accordance with Laws L. 903/77 and 128/91.