IT MAINTENANCE ENGINEER

About the role : We are currently looking for an IT Maintenance Engineer to join our team based in BYD Italy Office. The role is responsible for the implementation and maintenance of the IT infrastructure of the BYD Italy business and providing and maintaining system support services & administration for the group's computer infrastructure and various software & systems. Main responsibilities : Cooperating with the HQ IT team to carry out the planning, implementation, upgrading, optimization, and transformation of the IT network/server/infrastructure; Install and configure computer hardware, software, networks, and applications; Continuously monitor and maintain systems and networks; Respond to technical support calls from other staff members or clients and communicate how to resolve issues; Diagnose and troubleshoot system and network problems, software faults, or hardware complications; Support the rollout of new applications; Keep a record of issues along with solutions to refer back to in future instances; Management of the IT inventory including hardware items as well as software licenses and warranties; Cooperating with the HQ IT team to implement network security; Efficiently and effectively respond to requests for IT support and provide solutions by cooperating with the HQ IT team; Serving as the first point of contact for IT support within the organization; Preparing computers/laptops and other IT equipment for employees and managing computers and other IT office equipment; Other related activities and contingent assignments. Qualification and requirements : Bachelor's degree in computer science or IT-related majors. 1 year of IT Support-related work experience. Fluent English language skills. Chinese speaking is beneficial. Excellent communication and organization skills. Independent problem-solving and decision-making skills. We offer : Performance and experience-based competitive remuneration. Health Insurance (Metasalute) and Meal Vouchers. Department & company-wide team building events. An exciting opportunity to be part of the European transition to Zero Emissions transportation and decarbonization of the economy. About BYD Group Established in February 1995, BYD Group is a leading multisector high-tech company focused on the innovation and development in automobile, rail transit, renewable energy, and electronics. Committed to fulfilling a better life through technological innovations, BYD Group leverages a powerful network of over 40 subsidiaries and 700,000 employees worldwide in over 400 cities of 79 countries, actively driving the implementation of comprehensive zero-emission and emission reduction solutions. In 2023, BYD Auto sold 3.02 million NEV (BEV/PHEV) globally, maintaining its position as the world leader in NEV sales. In January 2024, BYD became the Official Partner of UEFA EURO 2024, providing green mobility services for the championship. BYD shoulders the responsibilities and duties of the era, firmly embracing the tides of automobile electrification and intelligence, and establishes itself as the leader of new energy vehicles in China and the world to pave a road of green innovation and development. Our Purpose is to build a zero-emission future that reconnects humanity with nature and a world of clean air. We are looking for talent that connects with this mission and wants to create a positive impact by joining a diverse and dynamic team. #J-18808-Ljbffr