IT CRM PROJECT MANAGER

IT CRM Project Manager At Ermenegildo Zegna the talents and passion of our people are the pillars of our success.
Which why we’re looking for a IT CRM Project Manager based in Milan to contribute to our proud legacy and help shape our vibrant future.
What makes you, makes Zegna The legacy of Zegna would not exist if it weren’t for the unique skills of every person on our team; the makers, masters, designers and doers.
Everyone contributes.
Basic purpose of the Job You’ll lead the solution design, delivery and operations of CVM applications, with particular focus on CRM & Marketing Automation.
In this role, you will.
Design and lead the implementation of the Dyanmics CRM & Marketing Automation solution according to the overall digital vision and target architecture; Gather Business requirements that are necessary for the development or configuration of application software projects, from the requirement analysis to the delivery and post-delivery support; Develop and implement comprehensive test plans to ensure that systems and programs are tested and debugged; Responsible for the technical analysis and holistic solution design of future capabilities and features, including external dependencies, cross-domain APIs, and technical enablers / stories; Analyse, detect, identify and correct technical problems and deficiencies; Define technical stories to enable business capabilities, fostering re-use of existing components, and accept technical features following demos; Provide Technical guidance to software engineers to ensure alignment; Ensure compliance to technology guidelines (e.
.
tech security); Monitor and collects data on system performance; Assist and trains; Organize the projects activities, define the projects timeline, tasks, and supplier.
What makes you, makes our team When you join Zegna, you join a team, working together to shape the future of our company.
For this role, we’re looking for someone with.
3-5 years of experience in a Technical Product Owner, Delivery Lead, Project Manager, Dynamics CRM Solution Architect or similar role; Extensive knowledge Dynamics CRM, Marketing Automation; Extensive exposure to multiple, different technologies and processing environments; Experience working with agile methodologies, such as Scrum, Kanban, XP, TDD, and BDD; Solution architecture and design; Feasibility analysis; Business capability / customer journey architecture governance in agile software delivery; Technical enablers, integration APIs and detailed technical and operational story design.
Excellent analytical, technical, and problem-solving skills, with high-levels of creativity; Excellent relationship building, teamwork, and collaboration skills that enables the provision of effective support and guidance across multiple DevOps teams; Master’s or Bachelor’s Degree in Computer Science, Information Systems, Systems Analysis, or others related field; Fluent in English; Luxury and Fashion background is appreciated.
What makes you, makes our legacy Ermenegildo Zegna Group is founded on a proud history of craftsmanship and quality dating back to , with a vision to ethically create the world’s finest textiles.
Zegna has since expanded to ready-to-wear, becoming one of Italy’s most successful family companies and a global luxury lifestyle brand.
Through our vertically-integrated, sheep to shop approach, we strive to create exceptional products without compromising on quality of life for future generations.
With over 500 stores and employees worldwide, our success is inspired by our founder’s pioneering spirit and shaped by the expertise and integrity of every individual at Zegna.