IS DIGITAL EXPERIENCE RESEARCH LEAD

IS Digital Experience Research Lead At ABB, we are dedicated to addressing global challenges.
Our core values.
care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.
rite the next chapter of your ABB story.
This position reports to IS Consumer Journey & Personas Manager Your role and responsibilities In this role, you will have the opportunity to support the organization\us vision and strategic direction.
Each day, you willapply IT knowledge and expertise to help solve complex technical or professional activities.
You will also showcase yourexpertise by being a key resource, a definitive source of knowledge about services and solutions, to contribute yourexpertise to enhance organizational efficiency.
he work model for the role is #LI#OnsiteThis role is contributing to the IS Services globally.
ou will be mainly accountable for.
haping and enhancing the overall digital experience of employees within the organization.
This role optimizes the employee journey from recruitment to onboarding, development, engagement, and retention when interacting with ABB digital products.
Moreover, creating a positive, inclusive, and productive work environment that aligns with the company\us culture and objectives.
uUsers/Consumers Research (qualitative and quantitative)\uData Analysis and Interpretation\uUser Interface & User Experience Design\uDigital Product Design & Development\uProduct Management & Development\uProcess Improvement & Optimization Qualifications for the role Bachelor\us Degree in Design or Social Science (Product Design, Communication Design, Service Design, Social Informatics, Psychology) Master\us Degree in any of the following disciplines.
Human-Computer Interaction / Product Design / Communication Design / Service Design / Consumer Journey / UX Design 10+ years of relevant experience 10+ years of global experience in applying Business Analytics, Consumer Journeys, Product Design, Digital Design, Product Management, Digitalization, and Consumer Experience (CX) of digital solutions More about us We value people from different backgrounds.
Apply today for your next career step within ABB and visit www.
bb.
om to learn about the impact of our solutions across the globe.
#MyABBStoryOur mission in ABB IS (Information Systems) is to harness the power of information technology to deliver valuable, reliable, and competitive IS services for ABB.
If you have a strong technical skills, analytical mind, and the drive to help us stay ahead of the competition, you are the one we are looking for.
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