INTELLIGENT PROCESS AUTOMATION SENIOR ANALYST

Saipem is a global leader in the engineering and construction of major projects for the energy and infrastructure sectors, both offshore and onshore. Saipem is “One Company” organized into five business lines - Asset Based Services, Energy Carriers, Offshore Wind, Sustainable Infrastructures, Robotics & Industrialized Solutions. The company has 8 fabrication yards and an offshore fleet of 29 construction vessels (of which 26 owned and 3 owned by third parties and managed by Saipem) and 15 drilling rigs, of which 8 owned. Always oriented towards technological innovation, the company’s purpose is “Engineering for a sustainable future”. As such Saipem is committed to supporting its clients on the energy transition pathway towards Net Zero, with increasingly digital means, technologies and processes geared for environmental sustainability. Listed on the Milan Stock Exchange, it is present in more than 50 countries around the world and employs about 30,000 people of over 120 nationalities. Always committed to promoting and supporting the values of diversity and inclusion, Saipem confirms its commitment to valuing differences as a source of mutual enrichment. To this end, it promotes and encourages conditions that allow the removal of every obstacle that limits the full expression of people and their complete development within the organization. It protects and guarantees work conditions that respect individual dignity, while promoting a collaborative, harmonious, fair and supportive work environment. PURPOSE OF THE POSITION: As Intelligent Process Automation Senior Analyst, with a focus on Robotic Process Automation and ITSM Service Now, and being a member of internal Center of Excellence, you will join our Corporate Digital Governance and Compliance Department in conducting the following activities. ACTIVITIES: Overall participation in developing and maintaining Saipem’s Intelligent Process Automation, Robotic Process Automation and ITSM Service Now Programs; Efficiently convey and diffuse RPA technology features to internal stakeholders, actively leading PoC and demonstrations, while establishing a growing pipeline for RPA and Intelligent Automation use cases; Gather business requirements and perform functional and technical feasibility assessment for RPA and Intelligent Automation solutions; Actively guide internal stakeholders during RPA/Intelligent Automation process implementation, building use cases maximizing current technology, and contribute to the definition of comprehensive Process Design Documents and User Activity Test; Liaise with internal and external partners in architecture, design and development of RPA/Intelligent Automation solutions, and with other internal Centre of Excellences for integrating RPA solutions with available technology (Generative AI, Service Now Platform, MS Power Automate and Power Platform); Focus on enhancing current RPA pipeline with Intelligent automation use cases, and ensure correct behavior of production Bots, troubleshooting and resolving maintenance issues; Ensure RPA and Intelligent Automation programs are compliant with Internal System of Controls, Privacy by Design requirements, Security by Design requirements. QUALIFICATION: Bachelor’s degree in computer science or equivalent working experience. LABOUR RELATIONSHIP: Permanent Contract YEARS OF EXPERIENCE: 3-5 IT SKILLS: Understanding of Intelligent Automation tools and technologies (RPA, Low Code Development, AI/ML); Knowledge of process analysis, design, and implementation; Knowledge of Scrum framework and Project Management methodology. SOFT SKILLS: Ability to cope with stress and with project deadlines; Ability to work in team and to deal with cross-functional internal and external teams; NICE TO HAVE: Certification in RPA technology (e.g. Uipath Business Analyst Professional, Ai Professional); Certification in Service Now (e.g. System Administrator); Certifications in SAP ECC and SAP BW/4HANA; Knowledge of recognized IT audit regulations and frameworks including COSO, Cobit 5, ISO27001, NIST, ITIL; PRIVACY POLICY: All interested candidates (L.903/03) are invited to consult the privacy policy (art. 13, D. Lgs. 196/03 and art. 13 GDPR 679/16). #J-18808-Ljbffr