INSIDE SALES MANAGER

Country: Italy Location: Via Sempione, 247 c/d 20016 Pero (MI), Italy Role: Inside Sales Manager Location: Pero, Lombardy Full/ Part-time: Full-time Build a career with confidence Carrier Global Corporation, a global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. About the role Sells products and services typically via phone or online orders (with quotas and/or productivity needs). Assists with the proposal generation process and manages agreement renewals and product upgrades for assigned accounts. Generates leads through placing phone calls to lists of potential customers and handles 3rd party component sales. Responds to routine sales leads from sales engineers, sales reps, or managers. Sells products and/or services to commercial firms; calls on customers; demonstrates products; prepares forms and sales paperwork. Key Responsibilities: As a Inside Sales Manager, you’ll be responsible for: Managing a team of primarily entry and intermediate professionals or team leaders of Technical / Business Support. Setting day-to-day goals and objectives for team members. Explaining policies, practices, and procedures. Supervising the activities of the staff under their responsibility, setting priorities, providing guidelines, structuring the different stages of the work undertaken in the area. Identifying training needs and training team members in order to generate expected operational results. Presenting at trade shows to increase visibility of the organization. Establishing a planned program for sales coaching, working with inside sales representatives on all aspects of the sales process. Making coaching sales calls with inside sales reps to provide feedback. Establishing clear performance expectations for the inside sales team. Using standards to assess the behavior, activities, and performance of each team member. Providing consistent feedback to motivate the team toward improved performance. Analyzing booking/sales/shipment monthly to ensure all orders are met. Collaborating with sales teams to understand customer requirements to promote the sale of company products, and to provide sales support. Requirements We are looking for people who, as a minimum, must have: Understanding of basic management approaches such as work scheduling, prioritizing, coaching, and process execution. Specialized knowledge of technical or operational practices. University Degree and a minimum of 3 years prior relevant experience. Benefits We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary. Health insurance. Flexible schedules, parental leave, and a holiday purchase scheme. Professional development opportunities. Employee Assistance Programme. Our commitment to you Our greatest assets are the expertise, creativity, and passion of our employees. We strive to provide a great place to work that attracts, develops, and retains the best talent, promotes employee engagement, fosters teamwork, and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback, and always challenging ourselves to do better. This is The Carrier Way . Join us and make a difference. Apply Now! Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice: Click on this to read the Job Applicant's Privacy Notice. #J-18808-Ljbffr