INSIDE APPLICATION ENGINEER - COMMERCIAL OPERATIONS

Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems.
Join a company whose people are committed to building a more sustainable future to make the world better for everyone.
With + employees in 50+ countries, we combine our global reach with local presence.
Our team challenges themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services.
We support + customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally.
We invite you to put your talents and career in motion at Flowserve.
Company Overview.
If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve.
As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions.
Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety.
Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone! Job Description The Inside Seal Applications Engineer for Commercial Operations Aftermarket (AM) is ultimately responsible for supporting our Customers and End-User sales team & Distributors channel as related to our Aftermarket offerings with the main target to increase our seal installed base and therefore our seal AM business.
Support is given both to outside parties and internally to Commercial Operations Front-End Application Engineers as well as other cross-functional parties (e.
.
Engineering, Operations, etc.).
The Inside Seal Application Engineer is responsible of creating and pre-define solutions, give quick price budget/estimations, and collaborate with Front-End Application engineers to issue complete proposal to clients.
This will require coordination with multiple internal and external stakeholders.
The Inside Seal Applications Engineer uses strong technical background and commercial acumen, as well as strong communication skills, strong commitment to internal improvement of the team, effective communication and collaboration with all group interfaces, and a commitment to expanding team capabilities, as well as technical expertise and breadth of knowledge related to Flowserve's aftermarket offerings.
Major Accountabilities Increase mechanical seals installed base and create business opportunities through sound technical and commercial proposals in response to Customers and Sales generated opportunities, and adequately follow up on those.
Focus on competitor change-outs and upgrades with the target to increase seal AM business on repairs and parts.
Respond to Customers inquiries and technical/commercial clarification requests, alone or in combination with Front-End Applications Engineers and/or End User Sales Engineer.
Ensure high-quality proposals (technical and commercial) are timely prepared within limitations and customer scope using designated workload management tools and processes working alone or together with a Front-End Applications Engineer.
Interact with a Front-End Applications Engineer and/or an End-User Sales Engineer to manage and monitor the proposal throughout the entire bid cycle including updating and maintaining designated workload management tool, while monitoring hit-rate is optimized.
Review all customer inquiry-related documents while addressing all relevant technical and commercial requirements to customer and/or commercial Team.
Seal & System technical selection.
Pricing & Quotation elaboration.
SAP elaboration & T&C’s review.
Give eventual support/back of the Front-End Seal Applications engineer.
Participate to customers meeting and visits, alone or in combination with End User Sales Engineer.
Conduct if requested/needed on-site hands-on activities such as examine & inspect failed products at customer site, providing written and oral explanations to customer.
Participate and assist in start-ups of rotating equipment for seal upgrades, retrofits or bad actors.
Conduct field walkabouts for analyzing and troubleshooting rotating equipment to generate the opportunity to do upgrade and competitor change outs.
Establish and maintain close working relationships with Customers, Sales, Operations, and other functional stakeholders to promote the best interests of the company.
Demonstrate a firm knowledge of Mechanical seals and Sealing Systems fundamentals and clear understanding of all Flowserve seal types.
Also, demonstrate a fundamental understanding of different rotating equipment applications and types, pump affinity laws and how these relate to seals and systems.
Supervise & Mentor other colleagues with less experience when required.
General requirements.
Engineering Degree background.
Mechanical Engineering preferred.
Working Experience.
Desired a minimum of 2-3 Years of experience.
Work experience in Rotating Equipment and/or Mechanical Seals would be a plus.
Mandatory fluent in English and local language.
Strong PC Skills and Experience using Microsoft Office Tools.
Expected Travelling Time.
less than 20% of total Req ID.
R- Job Family Group.
Sales Job Family.
SA Applications Engineering EOE including Disability/Protected Veterans.
Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers.
Pay Transparency Nondiscrimination Provision If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access flowservecareers.
om as result of your disability.
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