HEAD OF MFC - ITALY

Head of Darkstores / MFC Glovo Italy QCommerce Milan Italy If youre here its because youre looking for an exciting ride.
A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone.
Well deliver a nonvanilla culture built on talent where we work to amplify the impact on millions of people paving the way forward together.
Not your usual app.
We are the fastestgrowing multicategory app connecting millions of users with businesses and couriers offering ondemand services from more than local restaurants grocers and supermarkets and high street retail stores.
We operate in more than cities across 25 countries.
Together we revolutionize the way people connect with their everyday needs from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology.
For us every day is filled with purpose.
What makes our ride unique Our culture and strong values.
Our career development philosophy.
Our commitment to being a force for good.
We have a vision.
To give everyone easy access to anything in their cities.
And this is where your ride starts.
Your Mission As the Head of Darkstores/ MFCs (Micro Fulfillment Centers) you will spearhead the operations strategy and growth of Glovo Italys Qcommerce Darkstores.
Youll own the P&L lead a highperforming team and create an ecosystem of operational excellence that drives value for our users and achieve superior financial performance for Glovo.
The Journey Youll Lead Ownership & Strategy.
Lead the Qcommerce Darkstores vertical with 360 ownershipoperations category management and P&L.
Develop and execute strategies to optimize performance and deliver outstanding user experiences.
Innovate the proposition and find new ways to keep the channel in hypergrowth Join the Quick Commerce Leadership team and be part of Glovo Italy Senior Leadership Leadership.
Inspire coach and manage a team of 20 FTEs and a broader network of store managers and pickers.
Set performance standards track key metrics and ensure operational excellence across all darkstore locations in Italy.
Category Management & Growth.
Own key metrics like Category AddtoCart Average Order Value and Gross Margin.
Define pricing and promotions strategies collaborating with procurement marketing and HQ teams for seamless.
Supplier & Stakeholder Collaboration.
Partner with category buyers to renegotiate contracts fostering sustainable partnerships with key suppliers.
Work crossfunctionally with marketing operations finance and HQ teams to deliver flawless and measurable impact.
Retail Media.
Define and implement marketing campaigns with the Ads team to maximize instore performance and user engagement.
What You Bring to the Ride Were looking for ambitious leaders with a track record of building leading and scaling operations in dynamic environments.
If youre datasavvy solutionoriented and passionate about making an impact youll thrive here.
Proven leadership experience managing teams including leaders of leaders.
Strong background in operational excellence ideally in ecommerce retail or logistics.
Analytical rigor.
Excel/Google Sheets wizardry with a knack for turning data into action.
Critical thinker with a natural bias for action and problemsolving.
Professional fluency in Italian and English.
Exceptional communication skills with experience collaborating across senior leadership teams.
Empathy and inclusivity with a commitment to fostering a diverse inclusive and collaborative culture.
We believe driven talent deserves.
An enticing equity plan that lets you own a piece of the action.
Topnotch private health insurance to keep you at your peak.
Monthly Glovo credit to satisfy your cravings! Extra time off the freedom to work from home two days a week and the opportunity to work from anywhere for up to three weeks a year! Enhanced parental leave and officebased nursery.
Online therapy and wellbeing benefits to ensure your mental wellbeing.
Here at Glovo we thrive on diversity we believe it enhances our teams products and culture.
We know that the best ideas come from a mashup of brilliant diverse minds.
This is why we are committed to providing equal opportunities to talent from all backgrounds all genders racial/diverse backgrounds abilities ages sexual orientations and all other unique characteristics that make you YOU.
We will encourage you to bring your authentic self to work fostering an inclusive environment where everyone feels heard.
Feel free to note your pronouns in your application (e.
.
she/her/hers he/him/his they/them/theirs etc).
So ready to take the wheel and make this the ride of your life Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website! Required Experience.
Director