GUESS JEANS TRAINING SPECIALIST

Established in 1981, GUESS began as a jeans company and has since successfully grown into a global lifestyle brand. Guess?, Inc. designs, markets, distributes and licenses a lifestyle collection of contemporary apparel, denim, handbags, watches, eyewear, footwear and other related consumer products. For more information about the Company, please visit .... At Guess, we are committed to our people and to the world as a team working to be a sustainable global leader in the fashion industry. Through principled leadership, we embrace diversity and cultivate the strength, pride and passion for what we do. Everyone in guess is aware the fact that everyone contributes to progress and make company grow, We are a big family united by great human values: belief, hope, destiny, trust and respect. The role is designed for those people ready to take new challenges, being courageous trying new things and with the will to make an impact in the company and in their career. If you are inspired to evaluate new amazing professional challenges, this is the opportunity right for you! The role is designed for those people ready to take on new challenges, being courageous trying new things, and with the will to make an impact in the company and their career. If you are inspired to evaluate new amazing professional challenges, this is the opportunity right for you! Mission Train and develop cross-channel teams with a strategic approach to delivering an elevated customer experience, becoming brand ambassadors of the Guess Jeans culture, values, and proposition across the EMEA region cross-channel. Ensure the planning and delivery of all field product and retail training programs, enabling store teams to enhance customer experience, product knowledge, and operational effectiveness. What you will be doing Manage retail training plan for Guess Jeans brand in all its aspects, with a strong focus on Product Knowledge and commercial/selling skills cross-channel (retail, wholesales, e-comm): Manage travel plan to stores and local subsidiaries, spending proper time in stores, between coaching and in-store training for the field staff, ensuring adequate organization of training interventions across all EMEA stores; Act as a reliable partner for Country and Retail Leadership and Wholesales and Ecomm key stakeholders to identify staff training needs and develop proper training solutions. Having a retail-facing role, carrying out training store visits and interventions and nurturing local relations with all business stakeholders at EMEA level cross-channel; Plan, implemented and facilitate the company's retail training programs to increase Guess Jeans brand Product Knowledge and Customer Service, elevate brand awareness among store staff, improve training efforts, and ultimately increase sales, with a strong focus on store KPIs and performance improvements, as well as team coaching and development; Work with the EMEA store managers/store ambassadors and retail leadership, as well as all key Wholesales and Ecomm stakeholders, to design an in-store training plan and schedule; Ensure all new retail hires are fully trained on the Guess Jeans Brand (culture, values, target, product, etc.) and support having consistency in all areas of store operations and client experience as per corporate standards, through proper onboarding programs. As a key ambassador of the GJ Brand, train internal corporate teams as well whenever needed; Monitor training efficacy through surveys and other ROI and efficacy analysis methods; With a strong team-playing spirit with the rest of the Training team, manage the planning, design & creation of new training content and materials in new innovative, smart, modern, and tailor-made ways, aligned with company strategy and goals, making use of all methods, tools, and channels available; Work with the rest of the Training team to coordinate updates and management of the MyAcademy App; Work in a team with the US Training team and all EU product lines, businesses, and departments at corporate, as well as local HR, Retail, and Leadership teams in all EU countries. What we’re looking for You are required to travel across the EMEA region to deliver training & coaching sessions throughout the year based on a validated calendar; Bachelor’s degree or equivalent; 4-5 years’ in-store experience in similar roles in retail companies, preferably with experience with street, young, modern, Americal style brands; Proficiency in the knowledge of the English language (both written and spoken). Any additional language is a plus; Knowledge of MS Office (in particular PowerPoint and Excel), any additional operational system or graphic or video competence (like InDesign, Photoshop, video editing, animations), or training specific tools (Articulate, Storyline, etc.) is a plus; Strong passion for the fashion industry; International background is a plus; Open-minded toward a multicultural environment; Strongly creative and innovative, high out-of-box thinking; proactivity and outgoing attitude; Customer-oriented, approachable, and strong interpersonal skills; Strong written and verbal communication skills; A good team player; Must possess leadership skills and be precise, well organized, self-motivated, focused on meeting deadlines, and able to multitask within a fast-paced environment; Strong multi-tasking skills, and ability to adapt to a constantly changing work environment. What we can offer you Engaging onboarding process: embarking on a new journey with our organization is an exciting and pivotal moment for every new hire. We recognize the importance of providing an onboarding experience that not only informs but also engages and inspires our newest team members from day one; Balance between work and personal life : Smart Working (Hybrid) and Time flexibility; Physical & Mental Health programs designed to empower our team members and promote positive mental health outcomes; Sustainable & social projects and initiatives: promoting a culture of environmental stewardship empowers employees to make a positive impact both inside and outside the workplace; Employee lead initiatives : we empower employees to take the lead and drive initiatives that matter to them by organizing social events, sports activities, team building activities, games, etc; Training platform and tools to support professional and personal development flexibly and dynamically; 40 % Discount on Guess products both online and in stores; Discount on our Guess Canteen and access to our Guess Café; Discount agreed with different partners (well & physical health, culture, travel, utility, technology); Discount on the annual train pass; 25 working holidays , special permissions, and supported permission management.