GROUP IT TEAM LEAD ITALY
Descrizione dell'offerta di lavoro
Working with us means working with the latest technologies and groundbreaking, sustainable innovations.
Join us on our journey for a better tomorrow.
As a Team Lead, you will manage the relationship, the demand, and coordinate service delivery as per agreed service portfolio in line with overall Atlas Copco IT strategy.
Main taks.
Lead and develop the Italian based IT team.
People evaluation and development.
Support all computers in Italy and rest of IT related assets Manage, deployment and maintenance of IT equipment (Azure resources, PC's, networks, local software and delivery of services) Coordination on Service Desk services for Italy, monitoring service desk activity to ensure actions to resolve are completed within targets.
Ensure resolution of incidents within SLA Main service desk escalation point for the employees in Turley Ensure incidents are resolved in a timely and effective manner Cooperate closely with other service Teams to ensure high quality support for the business including operational and continous improvements Identify local business needs and translate them into business demands when applicable.
Lead local initiatives/projects when required and coordinate for a smooth delivery of regional or global projects into Italy To Succeed you will need.
Leadership and people management skills A customer centric individual who understands customers' needs and seeks to fulfill or exceed expectations A team player and natural diplomate who interacts and unites team members, customers, all stakeholders A methodic and structured achiever who can plan, organize, prioritize, assess, adapt, and deliver the promise A resilient person who can cope with change in an ever faster moving digital landscape and who can spread this attitude of self-sufficiency A person who complies with our DNA => Commitment - Interaction - Innovation Fluent Italian and English speaker is a must Knowledge & Experience.
4 years of experience as a first level service desk IT support with frequent customer contacts.
Smartphone usage (Android & Apple) for basic end user support W11 Client Microsoft Office 365- Windows Server Administration (User and Printing services management) End user Hardware support knowledge.
Basic networking knowledge and troubleshooting.
Fluent in English and Italian.
Workplace.
Cinisello Balsamo (Milan, Turin) Diverse by nature and inclusive by choice Bright ideas come from all of us.
The more unique perspectives we embrace, the more innovative we are.
Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.
Dettagli dell'offerta
- Imprecisato
- Tutta l'Italia
- Imprecisato - Imprecisato
- 18/10/2024
- 16/01/2025
Stiamo selezionando un sales team leader da unire al n team in italia... responsabilità principali: gestire il team di vendite e lavorare secondo i kpi e i target di vendita del team; generare nuovi affari e acquisire account strategici per l'azienda; supervisionare le operazioni quotidiane del team......
Requisiti: esperienza comprovata come it manager... capacità di leadership e gestione del team... sistemi di produzione: collaborare con il team di produzione per implementare soluzioni it per migliorare l'efficienza, la qualità e la tracciabilità nella produzione di alimenti per animali domestici......
La risorsa, inserita nell’ufficio it e rispondendo all’it enterprise applications manager, si occuperà delle seguenti attività: gestione delle richieste interne sulle applicazioni it gestionali e dipartimentali; ricerca e proposta di soluzioni it, con relativo sviluppo lato software; supporto tecnico......
La risorsa, inserita nell’ufficio it e rispondendo all’it enterprise applications manager, si occuperà delle seguenti attività: gestione delle richieste interne sulle applicazioni it gestionali e dipartimentali; ricerca e proposta di soluzioni it, con relativo sviluppo lato software; supporto tecnico......
La risorsa, inserita nell’ufficio it e rispondendo all’it enterprise applications manager, si occuperà delle seguenti attività: gestione delle richieste interne sulle applicazioni it gestionali e dipartimentali; ricerca e proposta di soluzioni it, con relativo sviluppo lato software; supporto tecnico......
Are you also #driventogofurther? join us now! for our business in milan, italy we are currently looking for a german speaking solution coach (male/female) for an important partner in the cosmetics industry, l’oréal group... requisiti di lavoro requirements• work experience in coaching, ability to motivate......
Requirements must have * excellent communication skills, empathy & high focus on customer satisfaction * customer orientation, problem solving skills, teamwork * native language skills in french or at least c1 level knowledge * english at least b2 (written, spoken and read) * good it skills - required......
Requirements must have * excellent communication skills, empathy & high focus on customer satisfaction * customer orientation, problem solving skills, teamwork * native language skills in english or at least c1 level knowledge * french knowledge b2 (written, spoken and read) is a plus * good it skills......
Requisiti di lavoro your profile: must have hair color background cosmetics and luxury sensitivity (personal interest) excellent communication skills, empathy & high focus on customer satisfaction customer orientation, problem solving skills, teamwork native language skills in german or at least c1......
Requisiti di lavoro your profile: must have cosmetology background cosmetics and luxury sensitivity excellent communication skills, empathy & high focus on customer satisfaction customer orientation, problem solving skills, teamwork native language skills in german or at least c1 level knowledge english......
