GENERAL MANAGER

general manager, hampton by hilton venezia key responsibilities • leads and manages hotel operations.
• approves hotel department budgets, defining and directing changes, as required.
• facilitates the preparation of hotel budgets and forecasts for corporate submission and approvals.
• reviews forecasts and balanced scorecard.
• directs hotel actions required maximizing profitability, increasing service levels and improving team member satisfaction.
• actively participates in pre-opening activities.
• ensures hotel implementation and compliance of hilton hotels brand standards.
• oversees the sales and marketing activity and results.
• leads and/or participates in sales and marketing strategy meetings.
participates in efforts to secure business, as needed.
• leads executive committee/department heads to ensure overall profit, service and team member satisfaction goals are met or exceeded • speaks with and responds to guests regarding service challenges • facilitates hotel meetings (i.
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executive committee; staff meeting; all associates meetings, etc) • hires, supervises, coaches, disciplines and conducts performance evaluations for department heads and key personnel.
• develops the skills and abilities of direct reports.
• monitors high potential department heads and team member activity and ensures their growth within the company.
• communication with hotel owners regarding results and aligning strategic plans for the future development of their hotel.
• communicates with a variety of corporate departments regarding implementing standards, procedures and policies.
provides feedback on company wide initiatives.
supportive functions • attends industry meetings and participates in industry organizations.
• participates in and maintains active community relations • participates in and ensures the hotel maintains active college relations.
• participates in corporate activities and meetings, as requested • input and retrieve information from computer system for file maintenance, correspondence and preparation of forecasts.
requiremenets • ability to perform critical analysis.
• ability to manage extensive amounts of information and provide constructive feedback/direction.
• extensive knowledge of hotel operations, sales & marketing, food & beverage, human resources, and hotel financial processes and analysis.
• excellent written skills sufficient to produce communications that properly reflect the apex alliance and hilton image.
• excellent oral communication and presentation skills.
• fluent in italian and proficient in english.
• considerable ability to listen effectively.
• ability to work effectively both independently and as a team.
• ability to delegate, manage, and organize projects and establish priorities consistent with company objectives.
• ability to effectively deal with owners, customers, and team members, some of whom will require high levels of patience, tact, and diplomacy.
• ability to manage multiple projects, meet and work effectively under time and resource constraints.
• ability to effectively lead a team of professionals.
• substantial and successful track record in hotel operations.
• leadership experience; preferably 5 years or more.
• hotel general management experience preferred.
• proven track record of successes in achieving revenue and service objectives.
• proven ability to recruit, motivate, and train a team of professionals.
we offer • competitive package depending on candidate competencies and experiences.
• interesting and challenging work in an international environment.
• additional benefits such as private health insurance or its alternative.
• discounted rates for accommodation and f&b in international branded hotels.
• lovely work atmosphere and opportunities for career progression.
please submit your application by email.