FOOD RUNNER

Company Description After many wonderful years at Club Med (co-founded by the Trigano family), in , Serge Trigano launched Mama Shelter in partnership with his sons Jérémie and Benjamin.
From the outset, they wanted to offer their customers an enjoyable environment and exceptional service at an affordable price.
They have based themselves in the cities they love, in districts that tell a story.
Focusing solely on such cherished locations has enabled the founders of Mama Shelter to express their ideal of an unusual, eccentric and unique place.
More than rooms and restaurants, the Mama Shelter hotels have an energy, a vibrancy; they are true urban refuges, not just aesthetic and modern, but also popular, welcoming and sexy.
The Paris East hotel was followed by hotels in Marseille, then Lyon, Bordeaux, Los Angeles, Rio de Janeiro, Prague, Belgrade, Toulouse, Lille, London, Paris West, Luxembourg, Rome, Lisbon, Paris La Défense and Rennes.
Future establishments are currently planned for Dijon, Dubai along with many other places.
In , the international hotel chain Accor joined forces with Mama Shelter to extend this concept and welcome travellers from all over the world.
Mama Shelter is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of entrepreneurial brands.
Ennismore is a joint venture with Accor founded in .
Job Description As a FOOD RUNNER and ambassador of the Mama brand and while representing the company, you are expected to embody the Mama Spirit.
Being genuine, kind, considerate, courteous, thoughtful, positive, and respectful to ALL Mama Family Members, guests, vendors, contractors, and anyone on the Mama Shelter premise is essential to you performing your position here at Mama Shelter satisfactory.
This also includes being mindful of these characteristics while representing Mama Shelter at any time.
Mama is like an urban kibbutz, providing our guests with a fun, friendly, personal human experience and Family with an exciting, enjoyable place to work and your attitude is vital to Mama’s success.
Objective.
The FOOD RUNNER is responsible for ensuring guests receive excellent service while meeting and exceeding guest expectations.
* Ensures guests receive excellent service.
* Ensures guest tables are clean, pre-bussed, food is ran in a timely manner.
* Greets guests.
* Cross trains as needed.
* Ensures guest's complaints are promptly addressed by management.
* Contributes to restaurant cleanliness.
* Maintains stock of various service items.
* Maintains safe work habits and work environments.
* Abides by food safety standards.
Other Duties.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.
Duties, responsibilities, and activities may change at any time with or without notice.
Skills/Qualifications * Outgoing Demeanor * Excellent Customer Service Abilities * Ability to add and subtract * Dependable * Trustworthy * Computer software skills (POS), able to read and write * Solid work ethic Physical Demands.
The physical demands described here are representative of those that must be met by the Mama Family Member to successfully perform the essential functions of the job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Ability to move quickly while utilizing safe lifting and twisting practices * Ability to lift up to 50 lbs * Ability to stand for extended periods of time * Ability to perform physical mechanics of cooking for extended periods of time * Ability to communicate verbally and hear * Ability to use close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus * Ability to taste and smell U.
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Equal Opportunity Employment Statement.
At Mama Shelter, we don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our employees, the services we offer and our community.
Mama Shelter is proud to be an equal opportunity workplace.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
This Employer Participates in E-verify! Qualifications Prior experience in customer service or a similar role, in a luxury setting, is preferred.
Ability to work a flexible schedule, including weekends and holidays, according to department needs.
Ability to communicate in English.
Additional Information All your information will be kept confidential according to EEO guidelines.