FACTORY IT SITE DELIVERY SPECIALIST
Descrizione dell'offerta di lavoro
Monselice, Padova, Italy ID Trabajo.
R Fecha Publicación.
Nombre Empresa.
HITACHI ENERGY ITALY S.
.
.
Profesión (Categoría Trabajo).
IT, Telecom & Internet Horario.
Tiempo Completo Remoto.
No Descripción del trabajo.
Hitachi Energy Transformers - Business Solutions IT Organization is seeking a Factory Site IT Delivery Specialist in Monselice, who will provide overall service delivery to the site to drive value and business growth to the business.
Job Role Overview.
As Site IT Service Delivery Specialist, you are responsible for building and providing specific IT Solutions/Services interfacing the business, consulting with the Site BU leads, business application owners and IT stakeholders on IT-related topics.
Role is responsible for ensuring all IT infrastructure and applications are delivered to the site as well as management of Ticket Management and Escalations.
The Site IT Service Delivery Specialist is the key point of escalation and is accountable for local business relationship management for IT service performance; you are responsible for aggregating demand for new and improved IT services required by the business and ensuring overall business satisfaction with IT services.
In this role, you lead site IT professionals, managing vendor relationships, and ensuring that service delivery processes and procedures are followed to meet the organization's objectives.
Your Responsibilities • Lead the Site IT team/ resources in the factory or Hitachi Energy site.
• Act as a point of contact for IT supplier and CDC teams for IT related topics.
• Ensure the Ticket Mgt, Ticket Triage and Escalation.
• Provide Infrastructure support/ delivery onsite.
• Maintain Governance and security onsite.
• Collect and manage the demand business requirements for factory.
• Provide IT Build project management.
• Provide a first line support and governance for applications.
• Ensure OT Asset IT/OT Cybersecurity operational management.
• Ensure First response for Cybersecurity emergency.
• Plan and manage factory/ site IT Budget and cost control.
• Ensure Machine Connectivity with network core switches.
• Manage specific applications and vendor coordination on software and network connectivity.
• Ensure access to relevant applications for the factory or Hitachi Energy site.
• Ensures (with HR support) that the area of responsibility is properly organized, staffed, skilled and directed.
• Guides, motivates and develops direct and indirect subordinates within HR policies, for the benefit of both company and the employee.
• Work Onsite to the site or factory your assigned to full time.
Your Experience.
• Bachelor’s degree in Computer Science or Engineering preferred, or 10+ years of experience in Information Systems.
• 5+ years prior experience in IT.
• Fluent English and Italian communication skills.
• 2 years of experience in project management of complex global projects.
• Experience in process management, business process improvement, business process management, or value stream mapping.
• Experience with manufacturing operations methods, process, and change management is an advantage.
• Experience in complex stakeholder scenarios, cross-functional problem solving and advanced understanding of IT procedures and policies, together with end-to-end business processes knowledge.
• Flexibility to manage multiple shifts of IT resources in a factory environment.
Tools.
• MS Office Products-Excel, Word, Sharepoint, Teams, Outlook.
• SNOW Service Now Enterprise IT Management Platform.
• Microsoft DevOps, Microsoft Azure.
• SAP S4Hana.
• Information/Data & Analytics/Business Intelligence.
Methodologies of this role.
• ITIL 4 Preferred • L6S Lean 6 Sigma Certified • PM/Agile PM • COBIT Hitachi reúne a las mentes más brillantes del mundo para ayudar a dar vida a nuevas posibilidades e impulsar la innovación para un futuro mejor.
Es por eso por lo que buscamos personas que compartan nuestro espíritu pionero, tengan ideas imaginativas y sean valientes cuando se trata de abordar los mayores desafíos.
A nuestra gente le encanta la tecnología y les encanta marcar la diferencia.
Les apasiona encontrar nuevas soluciones y trabajar con colegas brillantes.
Todos los días se dedican a una amplia gama de proyectos interesantes, contribuyendo a la visión de Hitachi en todo el mundo.
Desde diseñar nuevas soluciones de sostenibilidad que conserven agua y energía hasta crear las infraestructuras para las ciudades inteligentes del mañana, no hay ningún desafío demasiado grande para nuestros pioneros.
Y no hay escasez de oportunidades para que usted marque la diferencia.
Ven y experimenta los entornos dinámicos, colaborativos y creativos donde tus ideas son bienvenidas y esperan nuevos descubrimientos.
Para ayudarte a alcanzar tu máximo potencial, nos esforzamos por apoyar a nuestros empleados en sus aspiraciones profesionales y promover la libertad de explorar nuevos horizontes.
E-mail us for data privacy inquiries or technical support.
Dettagli dell'offerta
- HITACHI ENERGY ITALY S.P.A.
- Tutta l'Italia
- Imprecisato - Imprecisato
- Imprecisato
- 26/09/2024
- 25/12/2024
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