EXPERT TECHNICAL ANALYST GT POS

Why join us in 2024? Think of the digital tools we use daily - from virtual shopping to contactless payments. They're shaping our future. Join us to influence the future of digital banking in an innovative environment. With our global merger, the opportunities for personal growth and collaboration are immense. If you join us in the role of EXPERT TECHNICAL ANALYST in CoE GT POS Area, this is what you can expect from us: Attractive salary and an overall competitive package Well-structured training for the job and constant support from your manager Hybrid way of working Flexible work hours Equipment needed for the role (laptop and mobile phone, including monthly mobile phone subscription) Private health insurance Voluntary pension fund (company-sponsored retirement plan or pension) About your future role We are looking for an eager to learn and detail-oriented EXPERT TECHNICAL ANALYST to join our Center of Excellence (CoE) GT POS as part of the Digital Merchant Service Solution Team. This role is designed for a professional with a foundational understanding of Acquiring POS processes and applications. As an EXPERT TECHNICAL ANALYST, you will support the manager and work with team colleagues in internal and external resource management, contributing to the requirements definition, analysis, planning, and implementation of all initiatives on GT POS. You will also coordinate and manage the application maintenance, testing, and release of the applications above. This is a unique opportunity to grow your career in a multinational setting, offering insights into diverse data landscapes and practices. The Team The mission is to guarantee high levels of service, ensuring best e2e service to Nexi Merchants in the Italian markets, so the security requirements, the evolution, and maintenance needed for GT POS are our priority. The overall scope of Digital Merchant Service Solutions Team includes: POS e2e Services and Application: POS onboarding and lifecycle management; POS management and authorization; and POS settlement processes Merchant Portals for transaction reporting, dispositions, or upselling of new products/services Your key responsibilities in this role will be: Needs & Requirements analysis: Detailed analysis of business requirements, interacting with the different stakeholders of Business Lines, in order to properly address and design implementation solutions and identify potential improvement or efficiency areas. Solution Design: Solution Design, in e2e integration with Legacy and Target Nexi POS applications, with the aim of creating value to business and processes; evaluate PROs-CONs of different solutions to support decision making, design the more efficient solution with a high level of automation. Solution implementation: Drive and support the entire software lifecycle, from the definition of functional/technical analysis to testing and deployment of the implementation; define Coding Best Practices and create proofs-of-concept (POCs). Transformation management: Opportunities and risks analysis of transformation, acting for impacts reduction and providing proper tools and communication for change management. KPI, Monitoring of provided services and Continuous Improvement: Analyze and monitor service levels of managed applications, identifying areas of improvement and performing root cause problem solving. Service and Incident Management: Managing/monitoring AM tickets, providing technical support in troubleshooting and problem solving. What makes you the best person for this job? As you read about the role, are you eager to learn more? If so, review the qualifications that fit you for the position. Remember, beyond your skills and experience, it's your potential that sets you up for success in your daily tasks. Qualifications needed to be successful in this role: Deep knowledge of processes of accepting and processing payments from a Point of Sale (physical and virtual terminals). Deep knowledge of POS specifications: - BANCOMAT protocol specifications - ISO 8583 international standard Knowledge of Payment Card Industry Data Security Standards (PCI DSS). Know-how of: SQL with Oracle (mainly query optimization) Unix/Linux skills (related to the operations on Unix-based operating systems, which require proficiency in the command-line tools) Microsoft Office skills. Team working and problem solving. Strong analytical skills, problem solving, and root cause analysis. English language proficiency. Additional skills and experience that would make you stand out: Intellectual curiosity and eagerness to learn solutions of Nexi Digital innovation. Problem determination & solving. Management of complex projects and simplification skills. Clear and effective communication with all kinds of stakeholders. Planning and prioritization skills, with respect to provided due dates. Positive thinking, team working, and relational skills. Capacity to work under pressure (internal and external), in particular for escalation/war room. #J-18808-Ljbffr