EU INSTITUTIONS: SYSTEM ADMINISTRATOR

WHO WE ARE Etinars is a values-focused company with multi-year experience, specialised in the recruitment of professionals for niche markets - managing the full-life cycle of specialist and executive level hires. At Etinars, we genuinely care about who you are and what you need. We place great emphasis on fostering robust, enduring connections built upon trust and transparency. Our approach ensures a swift journey, leading you hand in hand towards signing your next career step. WHAT WE ARE LOOKING FOR EU Institutions: System Administrator Join our client's team as System Administrator. As a System Administrator, you will manage DG-specific infrastructures and services, providing 2nd level support and overseeing system installations and configurations. Your tasks include operating and monitoring servers, conducting incident management, and performing preliminary diagnoses of software and hardware issues. Additionally, you will advise on capacity management, contingency planning, and security, coordinating with hosting and database management teams. Your role involves scripting, handling backups, and participating in defining system configurations and operational procedures. You'll contribute to architectural design, draft technical content for knowledge bases, and play a key role in implementing security standards. Participation in coordination and project meetings ensures effective collaboration. The Joint Research Centre (JRC) in Ispra is the European Commission's science and knowledge service. It serves as a research hub, providing evidence-based support to EU policies. JRC focuses on a wide range of scientific areas, contributing to the development and implementation of policies that address societal challenges and promote sustainable development across Europe. YOUR TASKS Administration of DG-specific infrastructures, systems and services, such as file and print-services, RDS service, DG-specific systems and software and hosted applications. 2nd level support. Installation and configuration of system components and server software, including patch management. Operating and monitoring of infrastructure, systems, servers. Configuration management tasks & procedures. Incident management, Change enablement, Request fulfilment, Problem management: definition, analysis and resolution. Preliminary diagnosis of software and hardware problems, also in co-ordination with the central IT departments. Advise in areas such as capacity management, contingency planning, IT service continuity management, automation of repetitive tasks, security. Coordinate with hosting services. Coordinate with database management teams. Scripting & configurations in context of systems & infrastructure. Handling of backups and restore operations of systems & infrastructure. Participate in defining and documenting configuration of systems & infrastructure. Participate in defining and documenting operational procedures. Participate in architectural design/reviews. Draft technical content for knowledge base for use of upstream support teams. Evaluation and implementation of security standards. Security administration and monitoring, in adherence to the security rules imposed by the Commission’s central security service (complemented by local rules where needed); under supervision of the LISO (Local Information Security Officer). Participation in coordination and project meetings. YOUR SKILLS AND EXPERIENCE Excellent knowledge of (at least) one of the operating systems in the versions used in the Commission (Windows/Unix/Linux). Ability to participate in multi-lingual meetings, ease of communication. Capability of integration in an international/multi-cultural environment, rapid self-starting capability and experience in working in team. Able to cope with the fast-changing technologies. Able to cope with the needs of multi-language deployments. Requested certifications: ITIL(r) Certification Due to the particular nature of a large international organization such as the European Commission, candidates should also have the following non-technical skills: Capability of integration in an international/multicultural environment, rapid self-starting capability and experience in working in team Ability to make presentations to Member State Authorities and other stakeholders, excellent communicator Ability to participate in multilingual meetings Ability to work in multi-cultural environment, on multiple large projects Excellent Team Player Very good ability to understand, speak and write in very good English (C1/C2), knowledge of any other language will be an advantage High degree of discretion and integrity is required as the applications managed and maintained contain personal and confidential data EXTRA INFORMATION The services shall be performed on site at the JRC in Ispra (Varese), Italy. Both employee and freelance competitive contracts. International environment. The competence level will be tested during interview. In case the information about the competence level filled in the CV are not true, this may lead to refusal of candidate. Please note that, due to the sensitive nature of the data involved, this position is currently available only to individuals who meet the following criteria: EU Citizens Non-EU Citizens already based in Italy with a valid work permit Once we receive your CV, we will take time to evaluate it carefully. Should there be a match for this or any other position at Etinars, we will be in touch with you. In case there is no match now don’t worry, we will make sure to keep your CV in consideration for future vacancies! In Etinars we are committed to supporting Diversity and Inclusion Community. If you identify as part of it and you meet the minimum criteria for the job, you will be given the opportunity to demonstrate your abilities at an interview.