EMC LEARNING & DEVELOPMENT MANAGER

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Learning & Development Manager for the Eastern Mediterranean and Caspian region (EMC) system will run the end-to-end processes related to the Learning and Development function (L&D) for the internal Business Services Teams. In this role, you are the first point contact for the learners and Stakeholders, representing the EMC system while leading a small team of 1-2 team members. The responsibilities include conducting training needs assessments, content development, training facilitation, people management and financial management. As a trusted advisor and subject matter expert, you will be interacting with key stakeholders across local, Regional and Global teams. Together with your team, you will work closely with other Business Services teams and Consulting staff in order to deliver high impact trainings. You will also collaborate with L&D peers regionally and globally to ensure the full integration of trainings in your system, and local HR functions to comply with regional and global guidelines. This role is a 9 month parental cover. RESPONSIBILITIES Analyzing performance gaps and training needs of internal business functions (i.e. HR, recruiting, marketing, staffing, operations etc.) Overseeing the design, development and improvement of training paths and content Supporting learners through training- and workshop facilitation, coaching and mentoring initiatives Evaluating and measuring the impact of trainings Being a trusted advisor, providing guidance and direction to Managers and other key stakeholders Managing financial responsibilities, such as the local training budget, tracking expenses, vendor contracting and invoice processing Proactively scouting and evaluating external training contractors Leading 1-2 direct reports, managing professional development tasks (coach, mentor, support growth), performance management and career development tasks (check-ins, feedback, reviews), workload planning responsibilities and maintaining a collaborative, inclusive, and high-performing team environment Liaising with other HR teams to ensure embed trainings in the end-to-end BCG Career development process in the EMC geography What You'll Bring Qualifications University Degree in Human Resources, Organizational Psychology, Economics or related Human Sciences At least 6 years of working experience in a Learning & Development role, ideally in a structured corporate environment or consultancy company Fluency in Italian and English required KEY COMPETENCIES Excellent communication skills (written and oral) and facilitation skills Strong interpersonal skills, with the ability to collaborate across different countries and cultures Ability to quickly grasp and navigate complex reporting relationships and stakeholder matrices Advanced level experience with MS Office: Word, PowerPoint, Excel, Outlook Experience leading others as a people manager Familiarity in Learning Management Systems (LMS), ideally SABA and Cornerstone Proven track record to perform successfully in a fast-paced and service-oriented environment Who You'll Work With BCG’s HR team works to attract, develop, excite, deploy, and retain the best people in the market. Those in human resources jobs manage the life cycle of all BCG employees — from hiring top talent and developing their skills to rewarding their contributions and supporting career progression and mobility. Please note that this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities may be subject to change. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. #J-18808-Ljbffr