DIRECTOR OF HOUSEKEEPING

Company Description Collegio alla Querce, Auberge Resorts Collection, a former cultural institution and much-beloved boarding school is undergoing an extensive transformation to awaken the property’s storied and romantic history, dating back to the 16th century.
Auberge’s third European destination, Collegio is a delight for design lovers and gourmands alike.
Three adjacent original buildings feature 83 rooms, an original chapel and theater, a library, two restaurants and a bar which was once the school’s principal’s office.
Surrounded by old growth cyprus and soaring oak trees, the resort’s grounds boast expansive lawns, five levels of terraced Baroque gardens, a pool and garden bar and restaurant.
Come here for relaxation or adventure – and leave utterly enchanted.
Job Description Lead our housekeeping operations with excellence and precision.
Bring passion and dedication to creating a clean and welcoming environment for our guests and lead team members in understanding the value of their contribution to enriching guest’s lives.
Strong leadership and communication skills with the ability to motivate and guide a diverse team.
Align with the Director of Rooms to maximize hotel operations.
Foster an environment that ensures consistency and a high level of guest satisfaction.
Strive to improve guest and team member satisfaction and maximize the financial performance of the department.
Ensure and maintain cleanliness, service, and product quality standards of guest rooms, public spaces, restrooms, offices, and banquet/meeting/conference rooms.
Qualifications Minimum of three to five years of Housekeeping leadership experience in a luxury hotel brand Working knowledge of hospitality departments.
Housekeeping, Guest Services, Engineering, Laundry, and Residential Services.
Fluency in Italian and English required Proficient in utilizing technology and systems to enhance housekeeping procedures and aptitude for working with multiple computer systems.
Demonstrated ability to communicate effectively and to provide directions and guidance in a clear, concise, and professional manner.
Passion for the delivery of exceptional service and a genuine interest in working with guests in a luxury environment.
Additional Information Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs.
While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service.
With 24 hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.
Please visit aubergeresorts.
om to learn more about our Collection.
Follow us on Facebook, Twitter, and Instagram.
@AubergeResorts and #AlwaysAuberge.
Our mission is to be the best-loved operator of one-of-a-kind luxury properties and experiences.
We are best loved because we are intimate, stylish, soulful and deeply personal.
Auberge’s latest European escape takes inspiration from the artistry and perfection of Renaissance greats whose eye for beauty bridges past and present.
Tucked down a cypress-lined entrance north of Florence’s cobblestoned centro storico, wrought-iron gates open onto Collegio alla Querce, an exquisite cluster of reimagined 16th-century UNESCO buildings once serving as a cultural institution, preparatory school, chapel and theatre.
The hotel grounds, embraced by acres of magnificent Baroque gardens, gaze upon panoramic views of the iconic Duomo and terracotta cityscape, and on the opposite side, miles of lush Chianti winelands.
Offering all the pleasures of a refined country home, Collegio alla Querce balances the sophistication of Florence with the relaxed pace of Tuscany in characteristic Italian style.
Job Location