DELI COUNTER SUPERVISOR

Located in the heart of the City, Eataly London is a diverse, multi-outlet operation that harmoniously combines retail, restaurants, bars, and various other departments to create an exceptional guest experience. As part of the Eataly London team, you'll contribute to our mission of sharing the rich flavours and traditions of Italy with our guests while fostering a vibrant atmosphere for friends and families to gather. Founded in Northern Italy in 2007, Eataly has since expanded its unique stores and concepts to 14 countries across 3 continents. Each location is dedicated to sharing our core ethos of EAT, SHOP, and LEARN. Eataly is a vibrant Italian marketplace offering high-quality food, beverages, and kitchen essentials. At our Eataly London location, we bring the best of Italy to the UK, providing customers with authentic Italian products, fresh produce, and expert culinary experiences. We're seeking a passionate and experienced Deli Counter Supervisor to join our team and lead our fresh counter associates across various specialty counters. As a Deli Counter Supervisor at Eataly London, you will play a vital role in ensuring the smooth operation of our Cheese and Dry Meats, Fishmonger, and Butchery counters. You will be responsible for leading a team of fresh counter associates, ensuring that our customers receive excellent service while maintaining the highest standards of quality, safety, and cleanliness. This is a hands-on leadership role that requires previous experience in a similar environment, a passion for food, and strong team management skills. Previous experience as a chef or in a similar deli role, ideally with hands-on experience using slicers, knives, and other specialized deli equipment. Proven experience in leading and motivating a team, with strong communication and organizational skills. A passion for quality food, especially Italian culinary traditions. Excellent customer service skills, with the ability to engage with a wide range of customers and provide expert advice on products. Ability to work in a fast-paced, dynamic environment. Knowledge of health and safety regulations related to food preparation and storage. Flexibility to work across various counters as needed. THE PERKS OF BEING AN EATALIAN... 40 hours contract. Overtime is paid. 30-day holiday allowance that increases with the length of service (pro-rata). Free meal on shift. Internal career progression and global opportunities across the Eataly stores. 20% employee discount across retail, bars, and restaurants. Discounted Gym memberships. WeCare - a health platform offering access to 24/7 GP, Financial, Mental and Physical well-being. MyEataly - our own benefit portal offering you free discounts, rewards, and cashback programs. "Refer a Friend" and earn up to £300 per person. Cycle to work scheme. No interest technology loans. Employee assistance program. And much more available through our benefits platform.