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CUSTOMER SERVICES ADVISOR - SALTASH

Descrizione dell'offerta di lavoro

Do you enjoy working with people? Are you looking to work for an organisation that puts the customer at the heart of every decision? Whatever your background, if you are Customer focused and self-motivated this could be an excellent opportunity for you to join our thriving business dealing with Dash Express. What you will be doing ·Proactive customer care, checking for issues/delays and notifying customers ·Liaising with local customers, dealing with queries on the phone and by email ·Phone calls and emails from depots and recipients chasing deliveries (inbound and outbound freight) ·Customer complaints ·Assisting any customers/visitors to the site ·Customer bookings and pricing enquiries ·Dealing with internal and external emails ·Escalation of claims and credits to the Sales Support Supervisor ·Service reports ·General administrative duties Essential Strong administration skills Organised with good attention to detail Confident in dealing with people on the phone and in person Confident with figures Proactive approach to tasks Adaptable Desirable Previous experience within the parcel logistics industry Full driving licence valid in the UK Reporting to: Depot General Manager Based: Saltash Days of Work : Monday – Friday 09:00 – 17:30 Salary: £24,000 Holiday Entitlement: 5.6 weeks per year including Bank Holidays An Enhanced Holiday benefit: For every continuous year you’re with us, you’ll receive an extra day of holiday, up to a maximum of five.
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Dettagli dell'offerta

Azienda
  • The Dash Group
Località
  • Tutta l'Italia
Indirizzo
  • Imprecisato - Imprecisato
Data di pubblicazione
  • 19/11/2024
Data di scadenza
  • 17/02/2025
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