CS ADVISOR
Descrizione dell'offerta di lavoro
Gestione delle richieste di supporto pervenute via email e chat dei clienti on line esistenti e potenziali; Gestione di chiamate di servizio e/o marketing outbound; Identificazione delle problematiche e delle procedure adeguate per una veloce risoluzione delle segnalazioni; Interazione con i reparti estermi al CS al fine di risolvere le gestioni di competenza di altri dipartimenti; Segnalazione di potenziali bug di sistema e problemi generici riscontrati dagli utenti secondo le procedure in essere.
CARATTERISTICHE.
Madrelingua Italiana; Ottime capacit di scrittura ed eccellenti doti comunicative verbali; Ottime capacit di utilizzo del computer pacchetto Office ed uso di Internet; Ottime capacit interpersonali e customer oriented; Ottime capacit di gestione dello stress e problem solving; Ottime capacit di gestire e trattare con confidenzialit le informazioni con le quali si entra in contatto; Propensione al team working; precedente esperienza in ambito customer service titolo preferenziale non essenziale; Buona conoscenza della lingua inglese titolo preferenziale non essenziale; La posizione full time in regime di turnazione inclusi se previsti domeniche e festivi.
Entra a far parte della nostra azienda.
ecco quello che abbiamo riservato per te! Lavoro flessibile con modello di Smart Working consolidato; I nostri uffici sono sempre aperti.
il contatto il clima aziendale e il confronto con i tuoi colleghi/e sono la nostra forza per trovare sempre lispirazione giusta; Ticket restaurant giornalieri sia nei giorni on site che quando lavori da remoto; Assicurazione Sanitaria integrativa per te e la tua famiglia; Agevolazione sullacquisto dellabbonamento ai trasporti pubblici; Un programma di Wellbeing che si rinnova continuamente.
Padel Yoga Canottaggio per i pi sportivi lo sportello counseling e percorsi di formazione sul benessere e sulla resilienza sono solo alcune delle attivit a cui potrai accedere; Progetti strutturati sulla DE&I Informazioni aggiuntive.
At Entain we do whats right.
Its one of our core values and thats why were taking the lead when it comes to creating a diverse equitable and inclusive future for our people and the wider global sports betting and gaming sector.
However you identify our ambition is to ensure our people across the globe feel valued respected and their individuality celebrated.
Remote Work.
No Employment Type.
Fulltime
Dettagli dell'offerta
- Entain
- Imprecisato
- 31/12/2024
- 31/03/2025
Requisiti di lavoro your profile: must have excellent communication skills, empathy & high focus on customer satisfaction customer orientation, problem solving skills, teamwork native language skills in german or at least c1 level knowledge english knowledge at least b2 (written, spoken and read) italian......
Responsibilities main activities: management of consumer requests relating to information and complaints through different channels (i... are you also #driventogofurther? join us now! equal opportunitiesat majorel we are committed to equal opportunities between men and women... requisiti di lavoro requirements......
Responsibilities main activities: management of consumer requests relating to information and complaints through different channels (i... are you also #driventogofurther? join us now! equal opportunitiesat majorel we are committed to equal opportunities between men and women... explore you careers possibilities......
Responsibilities main activities: management of consumer requests relating to information and complaints through different channels (i... are you also #driventogofurther? join us now! equal opportunitiesat majorel we are committed to equal opportunities between men and women... requisiti di lavoro requirements......
Are you also #driventogofurther? join us now! equal opportunitiesat majorel we are committed to equal opportunities between men and women... in the same way, our offered positions can be developed by people with disabilities... above all, enjoy the experience of working with this highly prestigious brand......
Description: for an important partner in the cosmetics industry, l’oréal group, we are looking for brilliant resources to be included as customer service employees... above all, enjoy the experience of working with this highly prestigious brand l’oréal group!... the ideal candidate has a strong orientation......
Main activities: management of consumer requests relating to information and complaints through different channels (i... together, we can further refine our digital service offerings to help the world’s leading brands operate with greater agility and adaptability to master their future......
Main activities: management of consumer requests relating to information and complaints through different channels (i... together, we can further refine our digital service offerings to help the world’s leading brands operate with greater agility and adaptability to master their future......
Above all, enjoy the experience of working with this highly prestigious brand l'oréal group! equal opportunities at majorel we are committed to equal opportunities between men and women... explore you career possibilities and work on your personal development... a core teleperformance commitment is to......
Description majorel is now teleperformance... above all, enjoy the experience of working with this highly prestigious brand l'oréal group! equal opportunities at majorel we are committed to equal opportunities between men and women... explore you career possibilities and work on your personal development......
